Sarvin Rezaeiafsah
Toronto,ON
Summary
Efficient Medical Administrative Assistant passionate about patient care and aptitude for front desk duties. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Versed in supporting high-volume administrative operations at a fast pace and fostering continuous satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Administrative Assistant
Satin And Soft Queen Medical Centre
05.2023 - 04.2024
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
- Ensured accurate insurance billing and coding, reducing claim denials and expediting reimbursements for services rendered.
Sales Representative
Essence Hospitality Group INC
06.2022 - 04.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Medical Interpreter
IG Vital Health
08.2019 - 03.2020
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Contributed to a supportive healthcare environment by fostering open dialogue and trust between providers and patients through skilled interpretation services.
Receptionist
Lorestan Glass Co
08.2018 - 01.2019
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Honours Bachelor of Science - Biology
York University
Toronto, ON04.2024
High School Diploma -
Bodwell High School
North Vancouver, BC08.2018
IGCSE -
Repton School
Dubai, United Arab Emirates 06.2017
Skills
- Scheduling expert
- Patient care and confidentiality
- Multi-Line Phone Systems
- Patient Flow Management
- Able to progress in fast paced environments
- Strong Interpersonal skills
- Strong sense of urgency
- Proficient in Microsoft (MS Word, Excel, Powerpoint)
- Proficient knowledge in medical terminology
- Invoice Preparation
- Preparing Treatment Rooms
- Managing patient records
- Data Entry Efficiency
- Transcription of medical notes
- Understanding of medical ethics
- Medical Billing
- Patient Screening
- Multitasking Abilities
- Time Management
- Detail Oriented
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Medical Administrative Assistant
Satin And Soft Queen Medical Centre
05.2023 - 04.2024
Sales Representative
Essence Hospitality Group INC
06.2022 - 04.2023
Medical Interpreter
IG Vital Health
08.2019 - 03.2020
Receptionist
Lorestan Glass Co
08.2018 - 01.2019
Honours Bachelor of Science - Biology
York University
High School Diploma -
Bodwell High School
IGCSE -
Repton School
Similar Profiles
Nancy Sa'id Mohammad Al-HamadNancy Sa'id Mohammad Al-Hamad
Nurse Educator at Soft Care Medical CentreNurse Educator at Soft Care Medical Centre
Shayan MirzaShayan Mirza
Receptionist at Campbelltown Queen Street Medical CentreReceptionist at Campbelltown Queen Street Medical Centre
GEORGIA HARPERGEORGIA HARPER
Costume Designer at STACK X Soft CentreCostume Designer at STACK X Soft Centre