SARVIL BAROT
SCARBOROUGH,ON
Summary
"Experienced business operations professional with background in Financial Services who grew a bootstrapped startup in to franchise throughout Greater Toronto Area; managed 3 locations & in 2019-2020 grew sales totals 45% to $0.5 million."
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Operations Manager, Customer Experience
Bombay Bites
Scarborough, Ontario
01.2018 - 11.2020
- Answered more than 80 customer calls a day one of the busiest restaurant in Greater Toronto Area.
- Increased sales by 45% to $0.5 million annually; Nurturing strong, long-standing relationships with customers.
- Managed 3 locations with area of 1500 sq.ft. and handled stocking of 580 different supplies, which were shipped from 8 states & 3 countries.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
- Compiled product and customer data to generate informed profit projections
Teacher Specialist
Holy Child International School
Kalol, Gujarat
06.2016 - 12.2017
- Managed over 150 students understand topics by initiating and moderating classroom discussions.
- Helped recruit students to business program, assisted with registration activities and directed placement of individuals into appropriate courses.
- Planned and implemented integrated lessons to meet national standards.
Education
Post Graduate Certificate - Business Management
Canadore College
Toronto, ON 09.2018 - 05.2019
Post Graduate Certificate - Financial Services
Canadore College
Toronto, ON 01.2018 - 08.2018
Masters of Commerce - Entrepreneurship
Sardar Patel University
Vallabh Vidhyanagar, Gujarat 07.2015 - 06.2017
Bachelors of Commerce - Accounting And Finance
Gujarat University
Nadiad, Gujarat 07.2012 - 06.2015
Skills
Client account management
Timeline
Post Graduate Certificate - Business Management
Canadore College
09.2018 - 05.2019
Post Graduate Certificate - Financial Services
Canadore College
01.2018 - 08.2018
Operations Manager, Customer Experience
Bombay Bites
01.2018 - 11.2020
Teacher Specialist
Holy Child International School
06.2016 - 12.2017
Masters of Commerce - Entrepreneurship
Sardar Patel University
07.2015 - 06.2017
Bachelors of Commerce - Accounting And Finance
Gujarat University
07.2012 - 06.2015
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