Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Saru Toor

Edmonton,AB

Summary

  • More than 2 years' experience in customer service and payment processing
  • Dependable and reliable with one-hundred percent attendance at past employment
  • Communicates effectively with team members, management, and customers to improve overall productivity and reach company goals.
  • CPR and AED Level C (04/2022), WHIMIS (05/2022), Biosafety (05/2022)

Overview

4
4
years of professional experience

Work History

Retail Associate

Eddie Bauer
Edmonton, AB
06.2022 - 03.2023
  • Propelled company revenue through excellent customer service, interpersonal skills and responding to customer questions or issues regarding product features

Research Assistant

University of Alberta
04.2022 - 09.2022
  • Awarded the Undergraduate Research Initiative stipend whilst competing with other student researchers
  • Wrote a 5000-word literature review paper regarding the research topic
  • The paper was published in the International Journal of Environmental Research and Public Health scientific journal
  • Took part in an oral thesis competition where research data was presented and communicated to students and professors from multiple disciplines
  • Created graphical figures using Microsoft PowerPoint and gained a feature in the Diabetologia Journal.

Food Counter Attendant

Chopped Leaf
St. Albert, AB
06.2021 - 10.2021
  • Maintained restaurant ratings above 4 stars by greeting customers, offering assistance with orders, and displaying a high degree of compassion
  • Met all quality standards by preparing orders accurately and promptly while adhering to proper food handling/safety standards
  • Managed orders during high-pressure lunch rushes and completed each order in under 5 minutes.

Cashier

A&W
Leduc, AB
01.2019 - 01.2020
  • Achieved drive-thru times under 4 minutes to ensure fast-paced service
  • Direct customer food order processing and communicated orders to the kitchen staff, making sure to note any special requests to make sure all items were made correctly
  • Utilized multitasking skills by receiving orders simultaneously from drive-thru, dine-in, and mobile customers
  • Resolved customer complaints and handled conflicts in a professional manner.

Education

BSc Specialization in Immunology -

University of Alberta
04.2024

Skills

  • Point of sale systems
  • Reliability
  • Proficient with planograms and schematics
  • Customer Engagement
  • Store maintenance
  • Verbal and written communication
  • Sales proficiency
  • Customer Service
  • Regulatory Compliance
  • Teamwork

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

References

References available upon request.

Timeline

Retail Associate

Eddie Bauer
06.2022 - 03.2023

Research Assistant

University of Alberta
04.2022 - 09.2022

Food Counter Attendant

Chopped Leaf
06.2021 - 10.2021

Cashier

A&W
01.2019 - 01.2020

BSc Specialization in Immunology -

University of Alberta

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Saru Toor