Microsoft certified Solutions Architect with 3+ years of experience in strategizing, designing, and deploying innovative and complete end to end cloud solutions and support for multiple client accounts. Individual with critical thinking, problem solving and high-level understanding of Microsoft Azure and Google Cloud Services
Overview
6
6
years of professional experience
Work History
Solutions Architect
Applications On Networks Inc
01.2021 - Current
Led cloud infrastructure projects for clients, providing end-to-end consultation, architecture design, and implementation using Azure.
Utilized Terraform to create Infrastructure as Code (IaC) templates, automating resource provisioning
Collaborated with client development teams to establish robust CI/CD pipelines using Git, GitHub Actions, and Azure DevOps
Designed and implemented Azure Network Architectures for multiple clients, ensuring high availability, fault tolerance, and optimal performance.
Authored complete communications for change, incident and problem management.
Evaluated system designs and recommended methods to improve performance, security and functionality.
Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Spearheaded and led major network installation and upgrade projects.
Researched and recommended network products, services, protocols for network development.
Learned and utilized Top Desk for PSA
Managed and maintained client hardware and software infrastructure according to best practices.
Played a key role in cloud migration projects, successfully transitioning on-premises workloads to Azure,GCP, and private cloud environments.
Provided technical guidance to cross-functional teams, enhancing their understanding of various technologies
Developed IT Documentation for client environments
Administered support for Microsoft Azure, Azure networks, Office 365, Exchange Online, Sharepoint
Used Nito to monitor, manage and investigate servers, workstations, and other network peripheral devices
Reduced customer support tickets by up to 30% by automating routine network administration tasks using scripting and automation tools such as, PowerShell, CMD, and Azure Automation.
TECHNICAL SUPPORT ANALYST
SUPRAITS
09.2018 - 11.2019
Planned, and conducted multiple types of server migrations like P2V, V2V, or P2P.
Diagnosed network problems involving combination of hardware and software troubleshooting
Administered support for multiple client accounts and escalated according to SLA's
Developed and managed deployed group policies based on client requirements
Collaborated with the engineering team to perform a company account's domain migration using ADMT
Worked with MDT tools for streamlining deployments
Worked with ConnectWise Business Management Software for helpdesk ticketing, billing, inventory, timesheets, and expense tracking system
Configured and supported various VPN client software
Configured and managed backups using different tools
Created procedure manuals for streamlining business processes.
Experience with SolarWinds tools for asset management
Maintained and Resolved issues for VM's hosted on Hyper-V and VMWare
TECHNICAL SUPPORT SPECIALIST
Kohl And Frisch
01.2018 - 05.2018
Resolved L1 and L2 technical issues using DameWare Remote Support and multiple tools for security, server management
Worked with engineering team to build infrastructure on Vmware host
Diagnosed and resolved multiple hardware, software and network devices across all company locations
Organized and maintained inventory of all IT infrastructure
Worked with engineering teams to provide post change support for multiple projects
Managed network devices like Voip phones, printers and other peripherals
Education
Advanced Diploma - SOFTWARE DEVELOPMENT AND NETWORK ENGINEERING
SHERIDAN COLLEGE
Oakville, ON
01.2020
Skills
Microsoft Azure, Office 365
Network Infrastructure Support
Solutions Deployment
Network Security
Cybersecurity
Azure DevOps
Git and GitHub Actions
VMware Experience
Hyper-V Experience
Virtual and Cloud Technologies
Certifications
Azure Fundamentals, Azure Administrator Associate
Microsoft • 2022 Azure Solutions Architect Microsoft • 2023
Timeline
Solutions Architect
Applications On Networks Inc
01.2021 - Current
TECHNICAL SUPPORT ANALYST
SUPRAITS
09.2018 - 11.2019
TECHNICAL SUPPORT SPECIALIST
Kohl And Frisch
01.2018 - 05.2018
Advanced Diploma - SOFTWARE DEVELOPMENT AND NETWORK ENGINEERING
Integration Engineer at Science Applications International Corporation (SAIC)Integration Engineer at Science Applications International Corporation (SAIC)
Software Testing Associate at Science Applications International CorporationSoftware Testing Associate at Science Applications International Corporation
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