Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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SARTHAK JAIN

Mississauga,ON

Summary

Microsoft certified Solutions Architect with 3+ years of experience in strategizing, designing, and deploying innovative and complete end to end cloud solutions and support for multiple client accounts. Individual with critical thinking, problem solving and high-level understanding of Microsoft Azure and Google Cloud Services

Overview

6
6
years of professional experience

Work History

Solutions Architect

Applications On Networks Inc
01.2021 - Current
  • Led cloud infrastructure projects for clients, providing end-to-end consultation, architecture design, and implementation using Azure.
  • Utilized Terraform to create Infrastructure as Code (IaC) templates, automating resource provisioning
  • Collaborated with client development teams to establish robust CI/CD pipelines using Git, GitHub Actions, and Azure DevOps
  • Designed and implemented Azure Network Architectures for multiple clients, ensuring high availability, fault tolerance, and optimal performance.
  • Authored complete communications for change, incident and problem management.
  • Evaluated system designs and recommended methods to improve performance, security and functionality.
  • Worked with developers to integrate resources within projects using Azure and Azure DevOps.
  • Spearheaded and led major network installation and upgrade projects.
  • Researched and recommended network products, services, protocols for network development.
  • Learned and utilized Top Desk for PSA
  • Managed and maintained client hardware and software infrastructure according to best practices.
  • Played a key role in cloud migration projects, successfully transitioning on-premises workloads to Azure,GCP, and private cloud environments.
  • Provided technical guidance to cross-functional teams, enhancing their understanding of various technologies
  • Developed IT Documentation for client environments
  • Administered support for Microsoft Azure, Azure networks, Office 365, Exchange Online, Sharepoint
  • Used Nito to monitor, manage and investigate servers, workstations, and other network peripheral devices
  • Reduced customer support tickets by up to 30% by automating routine network administration tasks using scripting and automation tools such as, PowerShell, CMD, and Azure Automation.

TECHNICAL SUPPORT ANALYST

SUPRAITS
09.2018 - 11.2019
  • Planned, and conducted multiple types of server migrations like P2V, V2V, or P2P.
  • Diagnosed network problems involving combination of hardware and software troubleshooting
  • Administered support for multiple client accounts and escalated according to SLA's
  • Developed and managed deployed group policies based on client requirements
  • Collaborated with the engineering team to perform a company account's domain migration using ADMT
  • Worked with MDT tools for streamlining deployments
  • Worked with ConnectWise Business Management Software for helpdesk ticketing, billing, inventory, timesheets, and expense tracking system
  • Configured and supported various VPN client software
  • Configured and managed backups using different tools
  • Created procedure manuals for streamlining business processes.
  • Experience with SolarWinds tools for asset management
  • Maintained and Resolved issues for VM's hosted on Hyper-V and VMWare

TECHNICAL SUPPORT SPECIALIST

Kohl And Frisch
01.2018 - 05.2018
  • Resolved L1 and L2 technical issues using DameWare Remote Support and multiple tools for security, server management
  • Worked with engineering team to build infrastructure on Vmware host
  • Diagnosed and resolved multiple hardware, software and network devices across all company locations
  • Organized and maintained inventory of all IT infrastructure
  • Worked with engineering teams to provide post change support for multiple projects
  • Managed network devices like Voip phones, printers and other peripherals

Education

Advanced Diploma - SOFTWARE DEVELOPMENT AND NETWORK ENGINEERING

SHERIDAN COLLEGE
Oakville, ON
01.2020

Skills

  • Microsoft Azure, Office 365
  • Network Infrastructure Support
  • Solutions Deployment
  • Network Security
  • Cybersecurity
  • Azure DevOps
  • Git and GitHub Actions
  • VMware Experience
  • Hyper-V Experience
  • Virtual and Cloud Technologies

Certifications

Azure Fundamentals, Azure Administrator Associate
Microsoft • 2022
Azure Solutions Architect
Microsoft • 2023

Timeline

Solutions Architect

Applications On Networks Inc
01.2021 - Current

TECHNICAL SUPPORT ANALYST

SUPRAITS
09.2018 - 11.2019

TECHNICAL SUPPORT SPECIALIST

Kohl And Frisch
01.2018 - 05.2018

Advanced Diploma - SOFTWARE DEVELOPMENT AND NETWORK ENGINEERING

SHERIDAN COLLEGE
SARTHAK JAIN