SARTAJ SINGH
Surrey,Canada
Summary
Organized Customer Service Representative with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure situations and solve conflicts with mutual understanding. Safety-oriented team player with strong attendance record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Guard position. Ready to help team achieve company goals. Completed diploma in Marketing Management and Sales, will be eager to provide insights for Marketing and increasing clients satisfaction.
Overview
2
2
years of professional experience
Work History
Car detailer
Sukhi Bath Motors
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Customer Service Representative
Chevron
10.2022 - Current
- 2 years of experience
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Amazon Delivery Driver
Enroute 24/7 Logistics
08.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Marketing Management (Professional Sales Option) - Marketing And Sales
British Columbia Institute of Technology
Vancouver, BC03.2024
High School Graduation - Commerce
Anand Public Sr. Sec. School
Kapurthala, Punjab, India03.2022
Skills
- Reliable and Trustworthy
- Work ethic
- Friendly, Positive Attitude
- Relationship Building
- Customer service
- Microsoft office
- Car washing techniques
- Automotive detailing
- Sales Techniques
- Strategic Planning
- Power Equipment Operation
- Chemical Handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
Full Time
Personal Information
Status: Work Permit
References
Upon Request
Timeline
Amazon Delivery Driver
Enroute 24/7 Logistics
08.2023 - 12.2023
Customer Service Representative
Chevron
10.2022 - Current
Car detailer
Sukhi Bath Motors
Marketing Management (Professional Sales Option) - Marketing And Sales
British Columbia Institute of Technology
High School Graduation - Commerce
Anand Public Sr. Sec. School
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