Sartaj Singh
St. John's,NL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
OMNI- Online Order Maker
Walmart
08.2023 - Current
- Enhanced guest satisfaction by efficiently taking and processing in-room dining orders with attention to detail.
- Streamlined the order-taking process for faster service, resulting in increased positive guest feedback.
- Maintained high level of accuracy while inputting orders into System, reducing errors and miscommunications.
- Managed multiple telephone lines simultaneously, ensuring timely response to all incoming calls from guests.
Sales and Marketing Agent
Sunwing Airlines
02.2023 - 11.2023
- Providing personalized travel recommendations and itineraries based on customer presences, ensuring high level of customer satisfaction and positive reviews
- Assisted customers with account inquiries, transaction issues, and account Maintenance, and selling insurance products.
- Increased sales revenue by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced brand visibility through effective social media campaigns, content creation, and online advertising
Customer Service Representative /Cashier Team Lead
ESSO GAS STATION
01.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Overnight Customer Service Manager
Amazon
06.2022 - 01.2023
- Streamlined overnight operations for increased efficiency by implementing new procedures and staff training programs.
- Reduced order wait times with a proactive approach to managing queues, prioritizing tasks, and delegating responsibilities.
- Supervised overnight staff, providing coaching, guidance, and performance evaluations to foster a positive work environment.
Assistant Manager, Customer Service
Aura delice's (chocolate)
01.2022 - 11.2022
- Taking inbound and outbound calls for chocolate orders
- Contributed to the achievement of production targets through chocolate quality
- Online orders assessments and usage of CRM software for tracking of sales
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Manager of Operations/Shop Owner
New Fashion Garments ( Brand Look co.)
01.2016 - 12.2021
- Assisting as an owner/operator of my family business
- Utilize CRM software to track and analyze sales performance metrics, allowing for data driven decision-making and improved sales strategies.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Education
AEC - Financial Services And Insurance
Institute Tec Cart
Montreal, QC07.2023
Skills
- Financial and Investment planning
- Insurance advisory
- Operations Reporting
- Communication skills
- Teamwork
- Microsoft office
Certification
- Certified First Aid
- Certified CPR
Timeline
OMNI- Online Order Maker
Walmart
08.2023 - Current
Sales and Marketing Agent
Sunwing Airlines
02.2023 - 11.2023
Customer Service Representative /Cashier Team Lead
ESSO GAS STATION
01.2023 - 09.2023
Overnight Customer Service Manager
Amazon
06.2022 - 01.2023
Assistant Manager, Customer Service
Aura delice's (chocolate)
01.2022 - 11.2022
Manager of Operations/Shop Owner
New Fashion Garments ( Brand Look co.)
01.2016 - 12.2021
AEC - Financial Services And Insurance
Institute Tec Cart
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