Sartaj Salim
Toronto,Canada
Summary
Detail-oriented Sales professional, aiming to leverage 7 years of team development and client retention to support growth and client satisfaction. Excellent history of increasing revenue while protecting client assets by delivering individualized policy and product recommendations.
Overview
6
6
years of professional experience
Work History
Licensed Sales Representative
Co-operators
10.2019 - 07.2023
- Quoted and sold automobile and property insurance to clients in accordance with the sales quality call flow, sales processes, and underwriting guidelines
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Educated clients on insurance policies and procedures.
- Provided front-line underwriting during client transactions and in determining whether a client qualifies for a quotation.
Customer Experience Associate
TD Canada Trust
09.2018 - 10.2019
- Contributed to improving the overall customer experience at TD Canada Trust by adhering to the company’s brand promise of providing a ‘Legendary Experience’
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining the security of cash drawers.
- Maintained a clean and inviting customer area and workplace environment
Customer Service Staff
The Works, Aquarena
07.2018 - 10.2019
- Greeted and checked in members and customers
- Managed customer files and undertook registrations
- Operated cash register, computerized point-of-sale (POS) system, and generated cash flow reports
- Maintained knowledge of swim programs and products.
Sales Specialist | Connected Solutions
Best Buy Canada
10.2017 - 01.2018
- Addressed customer concerns and helped maintain the monthly sales goal
- Was responsible for promoting and selling customer service solutions like Geek Squad Protection Plan (GSP), Geek Squad Replacement Plan (GSRP), accessories, and complete solutions
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Supported the product knowledge and sales skills development of other store personnel as directed by the Supervisor
Education
BBA - Marketing
Memorial University of Newfoundland
St. John's, NL05.2018
Skills
- Insurance Sales Expertise
- Customer Retention
- Sales Quota Achievement
- Licensed Insurance Agent
- Customer Service
- Client Account Management
- CRM Tracking
- Lead Prospecting
- Customer Needs Assessment
- New Business Development
- Contract Review and Analysis
- Email Marketing
Websites
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Professional Working
Timeline
Licensed Sales Representative
Co-operators
10.2019 - 07.2023
Customer Experience Associate
TD Canada Trust
09.2018 - 10.2019
Customer Service Staff
The Works, Aquarena
07.2018 - 10.2019
Sales Specialist | Connected Solutions
Best Buy Canada
10.2017 - 01.2018
BBA - Marketing
Memorial University of Newfoundland
Similar Profiles
Jamie CheneyJamie Cheney
Personal Insurance Advisor at Co-operatorsPersonal Insurance Advisor at Co-operators
Chantal MwenyeChantal Mwenye
Administrative Assistant at Co-operatorsAdministrative Assistant at Co-operators
Tanya HuntTanya Hunt
Claims Adjuster at Co-operatorsClaims Adjuster at Co-operators
Holle HenninkHolle Hennink
Talent Management Partner at Co-operatorsTalent Management Partner at Co-operators
Jenny Cheng LYUJenny Cheng LYU
Salad Prep Cook (Cold Station) at Cafe on the SquareSalad Prep Cook (Cold Station) at Cafe on the Square