Sarrah Adams
Howell,MI
Summary
Driven banking professional with 15-years experience driving sales results and ensuring successful operations management . Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Well-organized, proactive and adaptable to changing markets.
Overview
15
15
years of professional experience
Work History
BANK MANAGER
Comerica Bank
10.2023 - Current
- Lead team by coaching, recognizing key behaviors and developing skills
- Engage and develop team to be motivated to add value to customers while executing procedures and policies effectively
- Develop relationships with personal and commercial clients
- Refer and maintain consistent communication with our partners
- Execute plans daily to promote revenue generating activities, operational activities and prepare for appointments.
BANK MANAGER
Comerica Bank
05.2021 - 10.2023
- Lead team by coaching, recognizing key behaviors and developing skills
- Engage and develop team to be motivated to add value to customers while executing procedures and policies effectively
- Develop relationships with personal and commercial clients
- Refer and maintain consistent communication with our partners
- Execute plans daily to promote revenue generating activities, operational activities and prepare for appointments.
Assistant Banking Center Manager FLEX
Comerica Bank
06.2019 - 05.2021
- Establish and maintain relationships with individuals/business customers and aid with financial goals
- Assist with branch operational duties to manage risk and prevent losses
- Contribute to district’s revenue growth by recommending products and services to fit the needs of customers
- Complete all teller/platform marketing activities as assigned.
Retail Personal Banker
Comerica Bank
04.2018 - 06.2019
- Analyze customer activity to recommend products and services to assist with banking needs
- Ensure all Branch Operation Activities assigned are completed accurately and efficiently
- Build rapport with clients to grow customer relationships and business.
Assistant Branch Manager
TCF Bank
10.2009 - 04.2018
- Recruit staff members and oversee training programs
- Network within communities to find and attract new business
- Prepare operational or risk reports for management analysis
- Plan, direct, and coordinate to control risks and losses.
Education
Bachelor of Science (B.S.) Psychology -
Eastern Michigan University
Ypsilanti, MI04.2016
Associate in Arts (A.A.) Psychology -
Washtenaw Community College
Ann Arbor, MI04.2013
Skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Inbound/Outbound Customer Service
- Organization/Communication
- Team Management
- Operations/Risk Management
References
- Danielle Shaffer, Retail Ops Manager, Comerica Bank, 734-930-6938
- Angelo Barduca, Municipalities Rep III , Comerica Bank, 248-960-9551
- John Hogan, Bank Manager, Comerica Bank, 248-349-3301
- Barbara Olst, Retired - Former TCF Bank Manager, 810-923-9440
Timeline
BANK MANAGER
Comerica Bank
10.2023 - Current
BANK MANAGER
Comerica Bank
05.2021 - 10.2023
Assistant Banking Center Manager FLEX
Comerica Bank
06.2019 - 05.2021
Retail Personal Banker
Comerica Bank
04.2018 - 06.2019
Assistant Branch Manager
TCF Bank
10.2009 - 04.2018
Bachelor of Science (B.S.) Psychology -
Eastern Michigan University
Associate in Arts (A.A.) Psychology -
Washtenaw Community College
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