Sarra Lonsdale
Ponoka,AB
Summary
Driven professional with extensive experience in marketing and customer relations. Skilled in managing appointments and educating clients on aftercare, ensuring compliance with safety regulations while fostering long-term client relationships. Passion for knowledge and continued skill-building education. Self-motivated leader who is able to work confidently and independently, as well as in a team environment.
Overview
15
15
years of professional experience
Work History
fineline tattoo, Piercing and Astectices
Sarra BeautyCo
Ponoka, Alberta
08.2017 - Current
- Completed day-to-day duties accurately and efficiently.
- Designed custom tattoos based on client consultations and artistic vision.
- Maintained cleanliness and sanitation of workstations and tools for safety compliance.
- Educate clients about aftercare procedures to ensure proper healing.
- Manage scheduling appointments, and maintain client records efficiently.
- Marketing through social media campaigns, collaborations, and community relations.
- Resolved client concerns professionally, ensuring a positive experience during sessions.
- Participate in continuing education workshops to refine skills and learn new trends.
- Educated customers on the risks associated with services provided.
- Cleaned and sterilized equipment before and after each client.
- Adhered to all safety regulations established by local health authorities.
- Able to work in high stress, fast pace work environments with ease and efficiency.
Lead Sales Associate
Verizon Wireless
Grand Junction , colorado
03.2011 - 08.2014
- Supported team in achieving daily sales goals.
- Participated in inventory counts and stock organization.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Supervised a team of sales associates on daily tasks and operations.
- Greeted customers and provided product information.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Provided leadership and direction to motivate department associates.
- Shared product knowledge to suggest merchandise and services to customers.
- Facilitated the completion of all necessary paperwork related to sales transactions.
Education
High School Diploma -
Canon City High School
Canon City Colorado 05-2011
Some College (No Degree) - Nursing
Pueblo College
Canon City Colorado Skills
- Customer relationship management
- Problem-solving
- Client education
- Sanitation compliance
- Marketing photography
- Customer relations
- Sales strategies
- Inventory management
- Appointment scheduling
- Team leadership
- Time management
- Effective communication
- Stress management
- Continuous learning
- Supervision and leadership
- Team building
- Data entry
- Rapid skill acquisition
Timeline
fineline tattoo, Piercing and Astectices
Sarra BeautyCo
08.2017 - Current
Lead Sales Associate
Verizon Wireless
03.2011 - 08.2014
High School Diploma -
Canon City High School
Some College (No Degree) - Nursing
Pueblo College