Sarpreet Kaur Brar
Brampton,ON
Summary
Hardworking, passionate, reliable, and a fast learner. I am at ease while working as a part of a team or on an individual basis. My personal career aspirations are to apply my current skills and expertise to enhance personal development and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Upholsterer
Platinum Upholstery
11.2021 - 01.2024
- Collaborated with interior designers to create customized upholstered furnishings for residential and commercial clients.
- Increased customer satisfaction by providing high-quality upholstery services and meeting project deadlines.
- Enhanced the longevity of furniture pieces by using durable materials and expert craftsmanship in upholstery tasks.
- Streamlined the upholstery process by implementing efficient techniques, reducing turnaround time for projects.
- Maintained a well-organized work environment, ensuring tools and materials were readily available for each task.
- Contributed to business growth by consistently delivering exceptional results on custom upholstery jobs.
- Repaired damaged furniture frames before reupholstering, ensuring structural integrity was maintained in completed projects.
- Reduced waste through precise material measurements and cutting techniques, contributing to cost savings on projects.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Cleaner
Amazon
04.2022 - 02.2023
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Picker & Packer
HBC Warehouse
11.2021 - 03.2022
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Demonstrated adaptability in adjusting to fluctuating workload demands while maintaining consistent attention to detail throughout each task performed.
- Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
- Use RF scanner for various scanning purposes.
Packer
Give & Go Bakery
10.2021 - 11.2021
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
CUSTOMER SERVICE REPRESENTATIVE
DOMINO'S PIZZA
01.2020 - 07.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Business -
Centennial college
Skills
- Appointment Scheduling
- Data Collection
- Call Management
- Quality Assurance
- Complex Problem-Solving
- Quality Control Standards
- Stock replenishment
- Workplace Cleanliness
- Quality Control
- Customer Service
Timeline
Cleaner
Amazon
04.2022 - 02.2023
Upholsterer
Platinum Upholstery
11.2021 - 01.2024
Picker & Packer
HBC Warehouse
11.2021 - 03.2022
Packer
Give & Go Bakery
10.2021 - 11.2021
CUSTOMER SERVICE REPRESENTATIVE
DOMINO'S PIZZA
01.2020 - 07.2021
Business -
Centennial college
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