Sarojini Singh
Vaughan,ON
Summary
To achieve success in the service industry through sincerity, commitment & hard work with high productivity & responsibility.
Strong work ethic, adaptability, and exceptional interpersonal skills.Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Receptionist
Top Choice Insurance
Brampton, Ontario
04.2024 - 10.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Insurance Agent
Star health Allied Insurance company
09.2020 - 10.2023
- Anticipating customer needs & selling insurance policy as per their requirement
- Marketing and promoting company's new products.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Floor Hostess
Joyalukkas India Ltd
Kolkata
12.2021 - 07.2022
- Providing information about new offers on jewelry and other products.
- Greeted guests warmly upon arrival, seating them promptly.
- Resolved any customer complaints or issues quickly and professionally.
Lead Cabin Attendant
Indigo Airlines
Kolkata
12.2015 - 04.2020
- Assisting for boarding and disembarking of passengers in a safe, efficient manner.
- Ensuring safety regulations were followed throughout the duration of each flight.
- Supervised cabin crew members during all phases of the flight, ensuring adherence to procedures and standards.
- Responded quickly and efficiently to passenger requests or complaints while on board
- Assisted passengers with special needs or disabilities during their travel.
Senior Cabin Attendant
Indigo Airlines
India
10.2014 - 11.2015
- Performed pre-flight checks on oxygen masks, fire extinguishers, first aid kits, life vests, galley equipment, and other emergency equipment.
- Distributed meals and beverages according to special requests or dietary restrictions of passengers.
- Assisted disabled passengers when boarding or disembarking
Cabin Attendant
Indigo Airlines
11.2012 - 09.2014
- Exhibiting the safety procedures and features of Aircraft to the passengers before takeoff.
- Doing routine safety checks before takeoff.
- Assisted passengers with seatbelts, stowing baggage, locating seats.
Customer Service Agent
Indigo Airlines
03.2010 - 10.2012
- Check-in and Reservations
- Handling passenger queries and complaints at the Airport.
- Making announcement to the boarding gate.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Education
Bachelor in Commerce - B. com
Calcutta University
05.2007
12th -
WBCHSC
04.2004
10th -
WBBSC
04.2000
BTEC HNC - aviation, hospitality & travel management
Frankfinn Institute of Air hostess Management
Skills
- Meticulous and organized
- Time Management
- Customer/Client relations
- Office Management
- Project Coordination
- Clerical Support
- Data Entry
- Scheduling appointments
- Greeting and Seating Clients
- Service-oriented mindset
Affiliations
- Music
- Reading
- Cooking
Accomplishments
- Appreciation & 3 time Employee of the month from Star Health Insurance
- Promotion In Indigo Airlines as Lead Flight Attendant
Certification
- CPR
- FIRST-AID
- WHIMS
Languages
English
Full Professional
Hindi
Native/ Bilingual
Bengali
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Top Choice Insurance
04.2024 - 10.2024
Floor Hostess
Joyalukkas India Ltd
12.2021 - 07.2022
Insurance Agent
Star health Allied Insurance company
09.2020 - 10.2023
Lead Cabin Attendant
Indigo Airlines
12.2015 - 04.2020
Senior Cabin Attendant
Indigo Airlines
10.2014 - 11.2015
Cabin Attendant
Indigo Airlines
11.2012 - 09.2014
Customer Service Agent
Indigo Airlines
03.2010 - 10.2012
Bachelor in Commerce - B. com
Calcutta University
12th -
WBCHSC
10th -
WBBSC
BTEC HNC - aviation, hospitality & travel management
Frankfinn Institute of Air hostess Management
Similar Profiles
ARTURO AVILAARTURO AVILA
Office Assistant at Top Choice TaxesOffice Assistant at Top Choice Taxes
Darvon ParksDarvon Parks
Laborer at Top Choice Quality CleaningLaborer at Top Choice Quality Cleaning
Yehor LohvynYehor Lohvyn
Commercial Driver/Guide/Director at Top Choice Tours IncorporatedCommercial Driver/Guide/Director at Top Choice Tours Incorporated