SAROJ DHILLON
Brampton,Canada
Summary
Hard-working Individual bringing strong work ethic, interpersonal skills and customer service expertise. Exceptional communicator with fluency in English, Hindi, Punjabi.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
BVD Petroleum
Brampton, ON
09.2021 - 01.2025
- Contributed to team effort by accomplishing related tasks as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Customer service Associate
Walmart
Brampton, Canada
04.2021 - 06.2021
- Communication with customers about different inquiries and return of items
- Accepting exchange and returns of merchandise
- Provide information to Customers about company's policies
- Process Customers' orders
- Greeting and assisting visitors
- Refunding money to Customers
- Payment transactions
- Seasonal contract
Computer Repair Technician
CNB Computers
Mississauga, Canada
02.2020 - 02.2021
- Responsible for testing, analyzing, troubleshooting, soldering small components like USB ports, mics etc
- And repairing all latest Laptops and Computers for different OEM's
- (Dell, Samsung, Asus, LG, google , Asus)
- Ensuring quality and testing of repaired devices to ensure full functionality
- Installing, removing and maintaining various Tablets
- Using hand tools and power tools to recover Laptop parts like displays and rear housings
- Ordering parts, maintain inventory, completing weekly and monthly stock counts
- Install and Configure Monitors, Keyboard And Printers
FC Associate
Give and Go
Brampton, Canada
08.2019 - 02.2020
- Handling and packaging of online orders
Education
BSC - Agriculture
Punjab Technical University
Kapurthala, IndiaGlobal Bussiness Management -
Humber College
Skills
- Ability to troubleshoot
- Strategic thinker
- Problem-solving
- Creative problem solver
- Credit card transactions
- Training development aptitude
- Strategic sales knowledge
- MS Office Suite
- Exceptional communication skills
- Excellent work ethic
- Strong interpersonal skills
- Excellent Culinary skills
- Active listening skills
- Positive and friendly
- Motivated team player
- Quick learner
- Scanning
Hobbies and Interests
- Singing
- Painting
- Cooking
- Reading about nutrition
- Listening music
Timeline
Office Administrative Assistant
BVD Petroleum
09.2021 - 01.2025
Customer service Associate
Walmart
04.2021 - 06.2021
Computer Repair Technician
CNB Computers
02.2020 - 02.2021
FC Associate
Give and Go
08.2019 - 02.2020
BSC - Agriculture
Punjab Technical University
Global Bussiness Management -
Humber College