Saroj Acharya

- Maintaining high quality customer service by answering queries and providing excellent dining experience.

- Analyzing customer reports, online reviews, sales and handling the inventory as per need.

- Taking orders from customers, Using POS system, managing cash and ensuring smooth transactions.

- Preparing food and drinks and serving customers efficiently.

- Making digital contents for social media posts for the Restaurant.

- Promoting new menus and upselling in-person and over phone calls.

Addressing customer complaints and building relationships with customers

• Assumed responsibility for creating visually appealing displays during banquets or private events, enhancing overall event presentation.
• Streamlined prep work processes for improved efficiency, reducing waste and saving time in a high-volume kitchen environment.
• Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
• Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.