Sarmad Khan
Hamilton,Canada
Summary
Analytical professional with strong technical expertise and critical thinking skills, excelling in data-driven environments. Recognized for a positive approach to problem-solving and a consistent record of exceeding performance expectations. Proven ability to work independently or collaboratively, delivering innovative solutions that drive results.
Overview
5
5
years of professional experience
Work History
Trust Accounts Examination Officer
Canada Revenue Agency
Hamilton, Canada
10.2022 - Current
- Organized, scheduled, and examined taxpayer's books, records, and supporting documentation pertaining to unreported income, taxable benefits, and other amounts deducted or held in trust
- Examined accounting documents, primarily at the taxpayer's place of business, to determine amounts outstanding
- Input data into mainframe and software applications to support examination findings, determined assessment amounts including penalty and interest owing, prepared reports, working papers, information slips and provided the taxpayer with documentation of examination results
- Provided an explanation regarding amounts assessed or outstanding
Taxpayer Service Agent
Canada Revenue Agency
Hamilton, Canada
10.2021 - 10.2022
- Providing explanations and clarification to taxpayers over the telephone in response to enquiries concerning the filing and processing of Individual Tax Returns
- Explaining to taxpayers various social programs administered by the CRA over the phone gathering information from taxpayers to establish the precise nature of their enquiry or request
- Researching solutions to taxpayer inquiries using a variety of internal and external information sources to meet taxpayer needs
- Utilizing various computer applications & systems required to enter information, analyze and resolve questions or problems and requests raised by taxpayers, including payment reconciliation
Data Entry Clerk
Canadian Tire Financial Services
Oakville, Canada
07.2020 - 03.2021
- Responsible for accurate data management and data entry into Freight Smart System
- Organizing corporate record management by implementing and managing a systematic folder system
- Collaborating with team members and communicating through Outlook
- Consolidating reports daily to provide the team with invoices completed
- Report to the manager weekly to give updates or resolve any issues
Education
Advanced Diploma - Business Accounting
Mohawk College of Applied Arts and Technology
Hamilton, ON01.2018
Bachelor’s Degree - Political Science
McMaster University
Hamilton, ON01.2014
Adavanced Diploma - Information Technology
Mcmaster University
Hamilton, OntarioSkills
- Analytical Problem Solving
- Detail Orientation
- Skilled in High-Pressure Environments
- Effective Communication
- Financial Accounting Procedures
- Expertise in PeopleSoft Applications
- Microsoft Dynamics Proficiency
- Software Proficiency
- Excel Proficiency
- Proficient in Microsoft Word
- Email Communication
- Collaborative Teamwork
- Data Validation
- Strategic Development
- Reporting and documentation
- Analytical Report Composition
- Intercultural Competence
Timeline
Trust Accounts Examination Officer
Canada Revenue Agency
10.2022 - Current
Taxpayer Service Agent
Canada Revenue Agency
10.2021 - 10.2022
Data Entry Clerk
Canadian Tire Financial Services
07.2020 - 03.2021
Advanced Diploma - Business Accounting
Mohawk College of Applied Arts and Technology
Bachelor’s Degree - Political Science
McMaster University
Adavanced Diploma - Information Technology
Mcmaster University
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