Sarmad Adnan
Charlottetown,Canada
Summary
Professional with a dynamic and results-driven background in marketing, customer service, and technical support. demonstrated capacity to manage multidisciplinary teams, carry out profitable marketing initiatives, and provide outstanding customer service in hectic settings. knowledgeable about handling operations, resolving issues, and enhancing output in the building supply and retail sectors. adept at juggling a variety of responsibilities, from technical knowledge in plumbing and electrical to marketing leadership, and fiercely dedicated to surpassing company goals. Extremely flexible, team-oriented, and committed to using creative thinking and ingenuity to produce exceptional outcomes.
Retail professional prepared for role with robust background in customer service and retail management. Successfully managed team collaboration and store operations, consistently meeting sales targets. Reliable team player with adaptability and strong problem-solving skills, ensuring smooth daily operations and positive customer interactions.
Overview
4
4
years of professional experience
Work History
Marketing Manager
H&D Arts
06.2024 - 08.2024
- Led marketing initiatives and strategies for H&D Arts.
- Collaborated with cross-functional teams to develop creative marketing campaigns.
- Managed advertising efforts to boost brand awareness.
- Monitored marketing performance and implemented improvements.
- Coordinated social media and online presence to engage the target audience.
Theatre Usher
Cineplex Entertainment
12.2024 - Current
- Assisted patrons with seating arrangements and provided information about film schedules.
- Monitored audience behavior to ensure compliance with theatre policies and safety protocols.
- Facilitated smooth entry and exit for guests, enhancing overall customer experience.
- Conducted regular checks of auditorium cleanliness and maintained equipment functionality.
- Responded promptly to guest inquiries and resolved minor issues efficiently.
- Collaborated with team members to manage crowd control during peak hours effectively.
Electrical Plumbing Associate
Kent Building Supplies
07.2022 - 06.2024
- Provided expert assistance in electrical and plumbing departments.
- Advised customers on products, solutions, and DIY projects.
- Maintained high standards of customer service and satisfaction.
- Assisted with stock management and product displays.
Customer Service Associate
Kent Building Supplies
01.2022 - 01.2023
- Delivered exceptional customer service and support.
- Handled customer inquiries, complaints, and product returns.
- Collaborated with sales and operations teams to meet customer needs.
- Assisted in inventory management and store operations.
Education
BBA - Marketing Management
University of Prince Edward Island
Charlottetown, PE05-2027
High School Diploma - General Education with Business focused Extra-Curriculars
Colonel Gray High School
Charlottetown, PE01.2022
Skills
- Strategic marketing management
- Effective communication skills
- Effective sales strategies
- Teamwork And Collaboration
- Electrical Plumbing Guru
- Leadership experience
- Computer Proficiency
- MS Office / Various Computer Software
- Product Knowledge
- Critical Thinker
- Fast-Paced Worker
- Adaptable learner
- Flexible and diligent
- Online marketing strategies
- Staff management
- Customer relationship management (CRM)
- Effective strategic planning
Accomplishments
- Supervised a team of 5 staff members.
- Successfully hosted 4 events with over 100 attendees by leading and supervising operations with accuracy and efficiency.
LANGUAGES
English
Arabic
Timeline
Theatre Usher
Cineplex Entertainment
12.2024 - Current
Marketing Manager
H&D Arts
06.2024 - 08.2024
Electrical Plumbing Associate
Kent Building Supplies
07.2022 - 06.2024
Customer Service Associate
Kent Building Supplies
01.2022 - 01.2023
BBA - Marketing Management
University of Prince Edward Island
High School Diploma - General Education with Business focused Extra-Curriculars
Colonel Gray High School
Rookie Club of the year
Awarded Rookie Club of the Year for establishing and leading the UPEI Volleyball Club to campus-wide recognition in its first year.