SARLEEN KAUR
Thunder Bay,ON
Summary
Focused and dedicated service representative motivated to provide superior customer service with good communication, multitasking and conflict resolution skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Grenville Wee Wonders Day Care
2022.06 - Current
- Establish and maintain an environment that ensures the health, safety and well-being of children
- Discuss children’s progress or problems with parents/guardians and other staff
- Encouraged curiosity, exploration, problem solving with age-appropriate playtime activities
- Gave one-on-one attention to children while maintaining overall focus on the entire group
Cook Cashier
Lakehead University Residential Cafeteria
2021.09 - 2022.01
- Assist with processing of advanced payments from students/parents
- Assist with preparation of end-of-day reports by counting cash
- Attends department meetings and satisfy department, state and federal continuing education requirements as required
- Foster a team environment by assisting coworkers with scheduled work demands and perform other job-related duties as assigned.
Bakery Sales Associate
Walmart
2021.03 - 2021.09
- Greet and welcome the customers as they arrive and direct them
- Respond to customer calls and emails and answer questions about products and services
- Process orders and ensure they are fulfilled and handle customer complaints or concerns
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings.
Commerce Customer Service Representative
BISMAADH
2020.01 - 2020.12
- Provide assistance to customers to build their confidence on emerging digital market by answering questions via email, live chat messages and phone calls
- Resolve routine problems/issues with customer accounts, referring more complex problems or issues to supervisor
- Help with processing online orders and returns
- Assists with a variety of administrative activities including maintenance of cash accounts and production of month-end reports
Education
Master of Commerce -
Indira Gandhi National Open University
Master of Education - undefined
Lakehead University
Bachelor of Commerce - undefined
University of Delhi
Bachelor of Education - undefined
Guru Gobind Singh Indraprastha University
Skills
- Microsoft Office (Word, Excel, and Outlook), and Internet.
- Cash Handling
- Time Management
- Client Rapport-Building
- Problem solving
- Team Collaboration
- Creative Thinking
Certification
- Standard First Aid/ CPR Certificate
Timeline
Early Childhood Educator
Grenville Wee Wonders Day Care
2022.06 - Current
Cook Cashier
Lakehead University Residential Cafeteria
2021.09 - 2022.01
Bakery Sales Associate
Walmart
2021.03 - 2021.09
Commerce Customer Service Representative
BISMAADH
2020.01 - 2020.12
Master of Commerce -
Indira Gandhi National Open University
Master of Education - undefined
Lakehead University
Bachelor of Commerce - undefined
University of Delhi
Bachelor of Education - undefined
Guru Gobind Singh Indraprastha University
- Standard First Aid/ CPR Certificate
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