Sarita Singh
Sacramento
Summary
Dedicated professional with a proactive approach and quick learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
7
7
years of professional experience
Work History
Member Frontline
Sam's Club
Sacramento
09.2023 - 06.2024
- Cultivated positive atmosphere by greeting, smiling, and expressing gratitude to members.
- Handled customer complaints professionally and resolved issues promptly.
- Delivered exceptional customer service by addressing member inquiries promptly.
- Ensured cleanliness and organization of all member areas for optimal readiness.
ER Patient Registration
Marshall Medical Center
Placerville
02.2022 - 01.2023
- Company Overview: Placerville CA
- Set-up patients by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments from patients using a large variety of insurance programs, adjusting amounts based on specific plan directives. Accurately input patient and insurance information into the computer system using EPIC.
- Explained financial responsibilities to patients.
- Image and scan patient documentation into electronic patient record via EPIC.
- Visited patient rooms to collect insurance and financial information.
- Registered and verified patient records before triage with up-to date information.
- Greet visitors into the emergency department and initiate a triage process to streamline patient flow.
- Placerville CA
Hostess/Server
Denny's Restaurant
Sacramento
04.2017 - 06.2021
- Provided excellent customer service to enhance dining experiences.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
ASSOCIATES DEGREE -
Cosumnes River College
Sacramento, CA12.2024
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
Florin High School
Sacramento, CA05.2017
Skills
- Customer service
- Data entry
- Effective communication
- Conflict resolution
- Professionalism
- Information gathering
- Microsoft office expertise
- Analytical thinking
- Calm and professional under pressure
- Complaint handling
- Appointment scheduling
- Patient registration
Timeline
Member Frontline
Sam's Club
09.2023 - 06.2024
ER Patient Registration
Marshall Medical Center
02.2022 - 01.2023
Hostess/Server
Denny's Restaurant
04.2017 - 06.2021
ASSOCIATES DEGREE -
Cosumnes River College
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
Florin High School