Gavin Saini
Toronto
Summary
I have trained and collaborated with various professionals in Toronto which comprises from diversity and culture. I am confident in my expertise in problem solving and finding innovative ways to have efficient communication which is the vital reason why most problems in a workplace arise. I believe I can apply the same skills as a ALT in Japan where these skills can be easily transferable.
Overview
8
8
years of professional experience
Work History
Website Consultant
KNV Marketing
01.2022 - Current
- Provided training sessions for clients on utilizing CMS platforms effectively to update their own content as needed.
- Conducted comprehensive website audits to identify issues affecting performance or security vulnerabilities.
- Maximized conversion rates with strategic placement of call-to-action buttons and forms throughout websites.
- Identified areas for improvement on client websites through in-depth analytics review and recommendations.
Server/Bartender Supervisor
Prenup Pub
09.2021 - Current
- Managed reservation and problem solved issues by collaborating with client and the owner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Supervisor
Flock rotisserie + greens
09.2018 - 01.2020
- Providing best possible customer service and collaborating with my team to meet daily check sheets to allow smooth functioning of the facility.
Customer care Associate
Exlservice.com
01.2017 - 11.2017
- Reviewing applications to decide whether customers met criteria for insurance reimbursement.
Pharmacy Intern
ADS Solutions
07.2016 - 01.2017
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
Post-Baccaleurate Diploma - Canadian Healthcare Systems
Fanshawe College
Toronto, ON08.2018
Bachelor in Pharmacy - Pharmaceutical Medicine
PT. B.D. Sharma University
India04.2017
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Training and mentoring
- Cash handling expertise
- Customer-Oriented POS billing including sales and refunds
- Overseeing inventory and restocking
- Strong interpersonal skills
- Opening and closing the restaurant by myself
- Responsive design
- Brand strategy
Languages
English
Native or Bilingual
Japanese
Limited Working
Hindi
Full Professional
Qualified Pharamacy Technician Exam Part 1&2n
I passed these exams with my Bachelors degree recognized in Canada.
Timeline
Website Consultant
KNV Marketing
01.2022 - Current
Server/Bartender Supervisor
Prenup Pub
09.2021 - Current
Shift Supervisor
Flock rotisserie + greens
09.2018 - 01.2020
Customer care Associate
Exlservice.com
01.2017 - 11.2017
Pharmacy Intern
ADS Solutions
07.2016 - 01.2017
Post-Baccaleurate Diploma - Canadian Healthcare Systems
Fanshawe College
Bachelor in Pharmacy - Pharmaceutical Medicine
PT. B.D. Sharma University
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