Accomplished and results-driven management professional with over 13 years of experience in administrative operations across various industries. Proven ability to enhance efficiency and productivity through effective policy and procedure implementation. Adept at staff and budget management, cross-functional collaboration, and maintaining positive client and stakeholder relationships.
Overview
15
15
years of professional experience
Work History
Senior Portfolio Administrator
Realstar Management
02.2021 - Current
Manage residential properties across Canada
Assist Regional Manager with rent collection and arrear eviction prevention policy
Collaborate with Resident Managers, District Managers, and Vice Presidents to resolve discrepancies
Review and analyze rent, accounts receivable, and monthly management reports
Coordinate with the Legal team for Landlord and Tenant Board cases
Reconcile tenant ledger charges and process collection packages for outstanding rents
Onboard new properties, review leases, and train new resident managers
Monitor budget expenditures, analyze variances, and develop corrective strategies
Review and adjust monthly rent rolls
Manage project timelines and resources with stakeholders
Ensure compliance with company policies and procedures
Coordinate special projects as needed.
Property Manager / Member Coordinator
Homestarts Inc.
11.2019 - 02.2021
Negotiate and approve property leases, ensuring compliance with lease agreements
Administer contracts for property services, including maintenance and security
Maintain records on operating expenses and income, and prepare financial reports
Respond to tenant trouble calls
Approve rent-geared-to-income calculations and eligibility determinations
Prepare reports, memorandums, notices, and board meeting minutes
Manage payables and receivables systems
Prepare monthly/quarterly owner reports, including financial analysis
Administer and lease rent-geared-to-income and affordable market units
Oversee the Co-op’s budget and finance
Administer and monitor service contracts and vendor performance
Draft and process Landlord and Tenant Board forms
Liaise with auditors, lawyers, investment advisors, and insurance representatives.
Building Manager
Timbercreek Communities
07.2019 - 09.2019
Enforce lease agreement terms, including rent collection and regulation compliance
Maintain property rentals by filling vacancies and enforcing leases
Train on-site team members on operational procedures
Submit A/P invoices timely and assist in petty cash handling
Generate legal documents and represent the company at Landlord and Tenant Board hearings.
Sales Associate
Tandy Leather
10.2018 - 03.2019
Lawyer
Bar Council of Gujarat
01.2016 - 09.2018
Conducted comprehensive legal research to analyze laws and court decisions, advising clients on complex legal matters
Drafted a variety of legal documents, including contracts, pleadings, and agreements
Represented clients in negotiations, mediations, arbitrations, and court proceedings, ensuring their best interests were upheld
Provided clear and concise legal advice and guidance to clients, simplifying complex legal concepts
Collaborated with other lawyers, paralegals, and support staff to manage cases effectively and efficiently
Developed robust legal strategies and arguments to support clients' cases
Maintained accurate and detailed case files, including correspondence, pleadings, and other legal documents
Stayed up-to-date with changes in laws and regulations to provide current and relevant advice to clients.
Human Resource Manager
Chaudhari Technical Institute
09.2009 - 12.2015
Managed recruitment and hiring processes for faculty and staff, including job postings, candidate screening, and interviews
Developed and implemented HR policies and procedures, including employee handbooks, disciplinary processes, and performance management systems
Conducted onboarding and orientation for new hires, ensuring a smooth transition into the organization
Managed benefits administration and employee relations, including conflict resolution and mediation.
Education
Introduction to Financial Accounting -
Sask Polytech
01.2019
Bachelor of Laws/Juris Doctor -
Gujarat University, India
01.2014
Masters in Personnel Management -
University of Pune, India
01.2009
Bachelor of Arts -
Mumbai University, India
01.2007
Bachelor of Arts -
Mumbai University, India
01.2007
Skills
Relationship Building
Analytical Decision Making
Negotiating
Tenant Relationship Management
Complex Problem Resolution
Project Management
Supplier Relationship Management
Contract Management
Administration
Customer Service/Client Satisfaction
Mediation
Research & Market Analysis
Budgeting, Forecasting & Reporting
Accounts Receivable/Accounts Payable
Proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook
Experience with UltiPro, Yardi, Humi, Rent Cafe, NewViews, HMWorx
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