Jai Chauhan
Saskatoon,SK
Summary
Administrative Assistant with 5+ years of experience, leveraging exceptional management, organization, and analytical skills in diverse work environments. Demonstrates outstanding communication, customer service, administration, and teamwork abilities. Proven track record of effectively prioritizing tasks, managing phone systems, providing client information, and acting as a vital liaison between departments. Proficient in MS Word, MS Office, Excel, and PowerPoint for streamlined administrative processes. Experienced in Scheduling, Time Management, and Planning, optimizing workflow and productivity. Multilingual and fluent in English, Ukrainian, Russian, Hindi, and Punjabi, facilitating effective communication with diverse stakeholders. Hands-on experience assisting caseworkers, including filling forms for newcomers and student documentation for the schools.
Overview
14
14
years of professional experience
Work History
Interpreter (Casual)
Global Gathering Place & 911 Health Canada
06.2022 - Current
- Facilitating communication between clients and service providers
- Providing interpretation services to clients and attended meetings, doctor’s appointments, and phone interviews to discuss legal matters with individuals with limited English proficiency
- Translating patient materials and informational brochures issued by hospitals and medical facilities from English to Hindi, Punjabi, Russian and Ukrainian languages.
- Supported educational institutions in teaching non-English speaking students by providing real-time translation services during lectures, exams, and other academic activities.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Attended training programs to improve professional knowledge and interpretation skills.
Administrator/Shipping & Receiving Clerk
Rogers Sprays Inc
03.2023 - 02.2024
- Efficiently answered and directed incoming phone calls, providing courteous assistance to callers
- Expertly planned and coordinated meetings, handling all logistical aspects, including room bookings and materials preparation
- Operated office equipment, such as fax machines, copiers, or phone systems, and arranged for repairs when equipment malfunctioned
- Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices, and other shipping documents manually or by computer
- Receive incoming shipments and verify contents against purchase orders
- Unpack, inspect, and organize received items in storage area
- Prepare and package orders for shipment, ensuring accuracy and completeness
- Utilize order picking systems to locate and retrieve items for shipment
- Maintain inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Collaborate with other team members to ensure efficient workflow and timely order fulfillment
- Answering phone for taking orders and handles customers complaints
- Maintain clean and organized work area
- Schedule distribution of goods
- Maintain good data and computerized filling system with MRP system
- Schedule transportation conveyances
- Prepare bills of lading, invoices, inspect and verify incoming goods and other shipping documents
- Record shortages and reject damaged goods and route goods to appropriate storage areas.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Team Member
Tim Hortons
05.2022 - 07.2022
- Exceeded sales targets through effective cross-selling and upselling, catering to customer needs
- Operated POS system for efficient order-taking and maintained meticulous cash-handling practices
- Interacted with and served over 200+ customers during each shift, consistently delivering excellent customer service.
Client Care for International Students
LLC Edusave
03.2016 - 04.2021
- Managed student records, including data entry and the digital filing of relevant documents
- Produced letters, certificates, and other documents, and enters information in database
- Referred international students to relevant community and settlement programs
- Arranged appointments and interpretation services
- Accompanied clients to appointments as needed
- Helped international students in life skills and provided pickup services to new Students
- Developed, designed, and maintained a list of general programs and activity supports for new Students and prepared monthly reports.
Shift Manager
Wholesale Market
02.2010 - 02.2016
- Administered inventory database, managed inventory for shifts, ordered supplies, and updated product SKUs, specifications, and availability
- Collaborated with team of 110 to allocate tasks and successfully achieved 95% of targets
- Created detailed reports, proofread forms, and documented progress of multiple ongoing projects.
Education
Certified Leadership and Community Engagement-LACE -
Saskatoon Open Door Society-Canada
Saskatoon, SK03.2024
Bachelor of Law -
B.R Ambedkar University, New Delhi, India
Delhi01.2022
Medical Diploma Lugansk -
State Medical University, Ukraine
Ukraine01.2011
Certifications Training
- Saskatchewan Security Guard Training Course, Commissionaires, Saskatoon, 2024
- Advanced Computer Skills Certificate, Global Gathering Place, Saskatoon, 2023
- Canadian Language Benchmark (CLB-8), IELTS -7), 2023
- Standard First Aid, CPR-C and AED, St. John Ambulance, Saskatoon, 2023
- Workplace Hazardous Materials Information System, Global Gathering Place, Saskatoon, 2022
- Safe Food Handling Level 1 Certificate, Food Safety 1st, Saskatoon, 2022
Achievements Awards
- Volunteer Ambassador, Immigrant Advisory Table, Saskatoon, SK, 09/2023, Received an appreciation for working in Welcoming Week for new immigrants and refugees in Canada as a Volunteer Ambassador.
- Volunteer Ambassador, Nutrient Winter Shines Saskatoon, Saskatoon, SK, 12/2024, Received an appreciation for working in Nutrient Winter Shines Saskatoon as a Volunteer Ambassador.
Volunteer Experience
- Member of Immigrant Advisory Table, Saskatoon, SK, 11/2023, Present, Contributing to the development of Immigration Partnership Saskatoon, acting as Cultural Ambassador, facilitating outreach to diverse communities, and providing strategic advice for immigrant, refugee, and newcomer outcomes.
- Global Gathering Place, Saskatoon, SK, 09/2023, Present, Help with group facilitation in programs., Assistance with group outings through the Family, Fun & Fit program., One-on-one sessions to address their unique needs and offer emotional support., Provide newcomers with an opportunity to practice their communication skills.
References
Reference on request
Timeline
Administrator/Shipping & Receiving Clerk
Rogers Sprays Inc
03.2023 - 02.2024
Interpreter (Casual)
Global Gathering Place & 911 Health Canada
06.2022 - Current
Team Member
Tim Hortons
05.2022 - 07.2022
Client Care for International Students
LLC Edusave
03.2016 - 04.2021
Shift Manager
Wholesale Market
02.2010 - 02.2016
Certified Leadership and Community Engagement-LACE -
Saskatoon Open Door Society-Canada
Bachelor of Law -
B.R Ambedkar University, New Delhi, India
Medical Diploma Lugansk -
State Medical University, Ukraine
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