Sarita
Surrey,BC
Summary
Experienced with leading retail sales teams to achieve operational efficiency and customer satisfaction. Utilizes strong leadership and communication skills to motivate staff and improve store performance. Track record of implementing effective sales strategies and fostering team-oriented work environment.
Overview
5
5
years of professional experience
Work History
Retail Sales Supervisor
Hudson by Avolta
11.2023 - Current
- Delivered outstanding service to over 500 travelers each day, ensuring satisfaction and efficiency.
- Orchestrated traveler support by delivering comprehensive airport navigation product information and resolving service inquiries.
- Assisted travelers by addressing inquiries and providing necessary guidance. Served as primary contact point for customer support.
- Performed accurate data entry for payment refunds and receipts within POS systems.
- Assisted customers in resolving issues promptly. Supported team members in reaching shared objectives.
- Oversaw inventory management and stock replenishment processes to ensure optimal product availability.
- Facilitated training and mentorship for team members on sales techniques and product knowledge.
Stylist
Banana Republic
10.2023 - 01.2024
- Styled customers with outfit, fit, and size suggestions based on their needs.
- Handled POS sales/returns and kept the sales floor and fitting rooms organized.
- Kept sales floor, fitting area, and promo sections clean, signed, and ready for customers.
Assistant Manager
Hospitality, India
01.2021 - 10.2023
- Managed front desk: calls, guest check-ins/outs, inquiries, and complaints.
- Used Excel to maintain staff schedules, stock records, and salary-related data.
- Organized paper and digital files for invoices, payments, and reports.
- Assisted in handling customer conflicts with management support.
Education
Master of Business Administration - undefined
Trinity Western University
CanadaBachelor of Commerce - undefined
GNA University
IndiaTimeline
Retail Sales Supervisor
Hudson by Avolta
11.2023 - Current
Stylist
Banana Republic
10.2023 - 01.2024
Assistant Manager
Hospitality, India
01.2021 - 10.2023
Master of Business Administration - undefined
Trinity Western University
Bachelor of Commerce - undefined
GNA University
Professional Highlights
- Successfully handled office operations and customer service in both airport retail and corporate environments.
- Recognized for organizational efficiency, accuracy in reporting, and strong communication skills.
- Demonstrated adaptability transitioning from Assistant Manager in India to a key contributor at Hudson YVR.
Additional Qualifications
- Background checks
- Teamwork and multitasking
- Ability to lift up to 50 lbs.