Summary
Overview
Work History
Education
Skills
Certification
Extracurricularinvolvement
Computertechnicalskills
Timeline
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SARISHA KADAKIA

St. Catharine's,Canada

Summary

Dynamic professional with a proven track record in customer relations and POS system operations, notably at Tim Hortons. Excelled in enhancing customer satisfaction and streamlining payment processes. Skilled in conflict resolution and multitasking, I bring a blend of efficiency and courtesy, driving team performance and achieving operational excellence. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Tim Hortons
St Catharine's, Ontario
09.2024 - Current
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Sales Associate

Sephora
Calgary, Canada
04.2024 - 08.2024
  • I delivered exceptional client Service: create a welcoming and inclusive environment for all clients
  • Handle bookings and rebooking of beauty services
  • Participate in sales and promotional events
  • Courteously handled customer services, sales, refund, and exchanged and assist with online orders

Office Assistant

Pioneer Engineering
Mumbai, India
11.2022 - 03.2023
  • Answered incoming calls and transferred them to the appropriate departments or personnel
  • Processed payments using cash register accurately according to company policies
  • Performed basic bookkeeping functions such as balancing accounts receivable ledgers
  • Scheduled and confirmed appointments and meetings for management team
  • Reviewed reports submitted by other departments for accuracy prior to submission for approval

Teacher Assistant

Mumbai, India
05.2022 - 10.2022
  • Assisted in developing IEPs for special education students as needed
  • Maintained accurate records of student grades and attendance
  • Organized instructional materials, bulletin boards, displays, and demonstrations and assessed student progress through observation, testing, and feedback from teachers
  • Tested student's comprehension of subject matter through quizzes, tests and projects

Education

Bachelor's - Science : Computer Science

Brock University
St. Catharines, Ontario
01.2028

Higher secondary education - Physics Chemistry and Math

Nirmala memorial education foundation college of commerce and science
Mumbai, India

Skills

  • Product restocking
  • Conflict resolution
  • Customer relations
  • POS system operations
  • Professionalism and courtesy
  • Multitasking and organization
  • Purchase assistance
  • Time management skills
  • Complex Problem-solving
  • Ethical leadership
  • Supply chain management
  • Team building
  • Team development
  • Data analysis

Certification

Smart Serve and Food Handling Certificate, 01/01/24

Extracurricularinvolvement

Social Volunteer, Paws Foundation, 12/01/23, 07/31/24, Helped raise funds for the welfare of animals., Organized collected funds for the welfare and care of domestic animals.

Computertechnicalskills

  • Advanced level MS Word, Access, and PowerPoint and advanced level Excel - data analysis, regression analysis and macros
  • Certified in multiple coding languages: C++, Java, Python, HTML
  • Advanced level of SPSS, and Visual Basic
  • Immediate level Accounting, QuickBooks
  • Certified in Smart serve and Food handling
  • Cash handling and Database administration

Timeline

Cashier

Tim Hortons
09.2024 - Current

Sales Associate

Sephora
04.2024 - 08.2024

Office Assistant

Pioneer Engineering
11.2022 - 03.2023

Teacher Assistant

05.2022 - 10.2022

Bachelor's - Science : Computer Science

Brock University

Higher secondary education - Physics Chemistry and Math

Nirmala memorial education foundation college of commerce and science

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