Sarina Kong
Ottawa,ON
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
6
6
years of professional experience
Work History
Team member
Tim Horton
04.2023 - 08.2024
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Show courtesy and respect to customers
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
Project coordinator and Data entry
ABSOPULSE Electronics Ltd
04.2023 - 09.2023
- Ensuring project team adheres to provide timelines and deliverables
- Communicating plans, action, risks, and issues with key stakeholders
- Assisting the project manager with administrative function and processes
- Managing day-to-day activities for project management team
- Analyzing project data and producing progress reports
- Update every process from each team to excel list
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Seller & Cashier
Ucare Pharmacy
01.2019 - 05.2021
- Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value
- Planned and followed through with inventory management for each store
- Answered customers' questions and addressed problems and complaints in person and via phone providing information to customer
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
Education
High School Diploma -
Adult High School
Ottawa, ON01.2025
Bachelor degree - Thai Literature
Institute of Foreign Language
08.2022
Skills
- Microsoft office (Excel, Word, Power point), Internet…
- FLUENT IN [English, Khmer, Thai]
- Customer Service
- Honest and Trustworthy
- Teamwork and Collaboration
- Multitasking
- Positive Attitude
- Problem-Solving
- Attention to Detail
Timeline
Team member
Tim Horton
04.2023 - 08.2024
Project coordinator and Data entry
ABSOPULSE Electronics Ltd
04.2023 - 09.2023
Seller & Cashier
Ucare Pharmacy
01.2019 - 05.2021
High School Diploma -
Adult High School
Bachelor degree - Thai Literature
Institute of Foreign Language
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