Skilled Back Office Medical Assistant with comprehensive experience in clinical procedures, patient care and administrative tasks. Strengths include strong communication skills, adeptness at multitasking and high level of organization. Have contributed significantly to streamlining office functions, improving efficiency while maintaining highest standards of patient care.
Overview
3
3
years of professional experience
4043
4043
years of post-secondary education
1
1
Certification
Work History
Gastroenterologist Medical Assistant
Providence Saint Joseph Medical Group
Mission Viejo
03.2025 - 11.2025
Coordinated and scheduled gastrointestinal procedures, including endoscopies and colonoscopies, ensuring proper patient preparation and documentation.
Assisted healthcare providers with patient intake and medical history documentation.
Maintained electronic health records with accurate patient information updates.
Facilitated communication between patients and medical staff to address inquiries.
Prepared examination rooms and ensured necessary supplies were available.
Assisted in processing insurance claims and verifying patient coverage details.
Educated patients on office procedures and provided guidance on next steps.
Educated patients on gastrointestinal health and preventive measures effectively.
Evaluated patient symptoms to identify underlying causes of gastrointestinal issues.
Attended conferences and seminars related to gastroenterology in order to stay current on advances in the field.
Back Office Medical Assistant
Integrative Oncology & Medicine Clinic - VVSMD
San Clemente
04.2024 - 02.2025
Managed patient scheduling and appointment coordination for oncology consultations.
Communicated with patients regarding treatment plans and follow-up procedures.
Organized and maintained medical supply inventory for the clinic's operations.
Provided clerical support to the back office staff by completing forms, entering data into electronic health records system and maintaining logs and records of patient visits.
Assisted physicians with minor procedures such as dressing changes or injections.
Performed basic laboratory tests including urinalysis, hemoglobin testing.
Answered incoming calls from patients and other medical personnel in a timely manner.
Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
Communicated effectively with nurses, physicians and other healthcare professionals regarding patient care plans.
Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Registered Medical Assistant at Methodist Hospital – Center for Bariatric SurgeryRegistered Medical Assistant at Methodist Hospital – Center for Bariatric Surgery
Patient Care Technician/Certified Medical Assistant at Concentra Urgent CarePatient Care Technician/Certified Medical Assistant at Concentra Urgent Care