Results oriented assistant manager with a strong focus on driving sales and providing outstanding customer service. Skilled in surpassing sales goals while promoting a positive team culture.
Overview
2024
2024
years of professional experience
Work History
Assistant Manager
Pandora Jewellery
August 2023 - July 2025
Achieved highest personal sales in store for 2023 and 2024.
Managed daily store operations, including opening and closing procedures.
Supervised and trained a team of 8 staff members
Oversaw sales KPIs including tracking hourly sales goals and other metrics
Responsible for ordering supplies and coordinating coin orders with Brinks
Delivered exceptional one on one customer service
Executed store wide visual merchandising flips
Submitted payroll and created schedules when needed
Cannabis Consultant
BC Cannabis Stores
06.2020 - 08.2023
Served as Relief Supervisor from May 2022 to December 2022
Promoted cannabis sales and additional products to enhance KPIs
Delivered detailed cannabis product knowledge to support customers
Oversaw large cash deposits with Garda, ensuring safe handling of funds.
Accurately received and scanned inventory into system
Placed weekly product orders and managed returns to distribution centre.
Created visual merchandising displays to effectively showcase products and reduce older stock
Executed manager-on-duty responsibilities, including store opening, closing, and processing returns
Sales Consultant
Bell Mobility
07.2016 - 06.2020
Assisted customers with phone billing inquiries and technical issues.
Conducted bi-weekly and monthly inventory to supervise assets effectively.
Upsold additional services and products to drive sales