Sarina Abhari
North Vancouver,BC
Summary
Proven leader in customer service and cashier training at Vanak Store, enhanced shopping experiences and team productivity through effective mentoring and a positive attitude. Specialized in handling customer concerns with empathy, ensuring transaction accuracy, and improving service levels, significantly contributed to maintaining balanced registers and increasing customer satisfaction. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Head Cashier
Vanak Food Market
01.2023 - 02.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
No Degree(grade 12) -
Carson Graham Secondary
North Vancouver, BCSkills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Refunds and exchanges
- Cashier training
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Head Cashier
Vanak Food Market
01.2023 - 02.2024
No Degree(grade 12) -
Carson Graham Secondary
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