Sarina Abhari
North Vancouver,British Columbia
Summary
Dynamic professional with exceptional customer service skills, honed as Head Host at Akbarjoojeh Restaurant. Proven ability to manage high-volume environments while training staff and resolving issues efficiently. Experienced in POS systems and adept at multitasking, ensuring a seamless dining experience and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Head Host-server
akbarjoojeh restaurant
North Vancouver, British Columbia
10.2024 - 04.2025
- Coordinated with kitchen staff to ensure timely food delivery and service
- Trained new hosts on customer service protocols and restaurant procedures
- Solved customer complaints effectively and efficiently
- Managed guest seating and waitlist efficiently during peak hours
- Utilized POS system to total meal costs and add taxes for final bill calculation
Head Cashier
Vanak food market and deli
North Vancouver, British Columbia
01.2023 - 01.2024
- Supervised cashiers to ensure efficient checkout processes and customer satisfaction
- Trained new cashiers on company policies and point-of-sale systems
- Maintained a clean and organized work area to enhance customer experience
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction
- Helped customers find specific products, answered questions, and offered product advice
Education
Graduate Certificate -
Carson Garham Secondary
vancouver, BC06.2025
Skills
- Exceptional customer service and communication skills
- Friendly, welcoming, and professional attitude
- Efficient in handling high-volume, fast-paced environments
- Strong multitasking and time management abilities
- Experienced with POS systems and accurate cash handling
- Quick and effective problem-solving skills
Languages
- English, fluent
- Farsi, fluent
Timeline
Head Host-server
akbarjoojeh restaurant
10.2024 - 04.2025
Head Cashier
Vanak food market and deli
01.2023 - 01.2024
Graduate Certificate -
Carson Garham Secondary
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