Sarika Omari
Calgary,AB
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales,service and interpersonal skills. Committed to marketing every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
5
5
years of professional experience
Work History
Grocery Associate
Walmart
02.2023 - Current
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
- Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Provided excellent customer service at the deli counter, fulfilling orders promptly and accurately.
Travel Agent Assistant
Key Travel Agency
03.2022 - 01.2023
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Retail Sales Associate
Ganave Retails
02.2020 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Sant Nirankari Public School
New Delhi India09-2022
Skills
Strong Organization
Quick Learner
Hardworking
Punctual
Flexible
Team Player
Client Relationship Building
Customer Service
Time Management
Marketing Skills
Computer Skills
Languages
English
Full Professional
Persian
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Grocery Associate
Walmart
02.2023 - Current
Travel Agent Assistant
Key Travel Agency
03.2022 - 01.2023
Retail Sales Associate
Ganave Retails
02.2020 - 03.2022
High School Diploma -
Sant Nirankari Public School
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