Sarika mohan
RANCHO CORDOVA
Summary
At Hyatt Place, excelled in guest relations and kitchen efficiency, enhancing customer service through meticulous attention to detail and superior time management. Demonstrated proficiency in cash handling and hospitality services, contributing to a welcoming environment. Trained new staff, ensuring adherence to health standards and elevating kitchen productivity.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist/Kitchen Staff Member
Hyatt Place
01.2009 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Assisted in setting up and breaking down kitchen stations.
- Trained new staff on food preparation and safety procedures.
Education
High School Diploma -
Vashi Muni High School
Fiji12-2006
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Hospitality services
- Front office management
- Guest relations
Languages
Hindi
Limited Working
Timeline
Front Desk Receptionist/Kitchen Staff Member
Hyatt Place
01.2009 - Current
High School Diploma -
Vashi Muni High School
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