SARIKA KAKADIYA
HAMILTON,ON
Summary
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a professional use and develop my aptitude to further the organizations objectives and attain my career targets in the progress. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Papa John's Pizza
09.2023 - Current
Cook, handling customer, operating POS and the closing back office account work.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier and accountant
Shree Guru Alankar Jewelers
12.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales executive
Volubit Lubricant Industries
11.2021 - 11.2022
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Education
Bachelor of Commerce -
Veer Narmad South Gujarat University
01.2021
Global Business Management
Mohawk College
Skills
- Call Management
- Data Entry
- Information Security
- Consultative Sales
- Complaint Resolution
- Product Knowledge
- Sales Closing
- Computer Proficiency
- Customer Relations
- Microsoft Office Suite
- Account Management
- Appointment Scheduling
Availability
Full Time
Soft Skills
Microsoft office tools, Problem-solving skills, creativity, critical thinking, and analytical skills. customer-services skill: active listening, time management, and prioritization. Interpersonal skills: communication, teamwork, and empathy. Leadership skills: decision making, stress management and organization.
References
- Navjot Kaur Mutti, Bakery Associate, 226-501-5149, 11 Woodlawn Road West, Guelph, ON, N1H 1G8
- Devang more, Walmart employee - Hamilton, 647-574-8016
Disclaimer
I declare that the above information is accurate to my knowledge and belief.
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Representative
Papa John's Pizza
09.2023 - Current
Cashier and accountant
Shree Guru Alankar Jewelers
12.2022 - 07.2023
Sales executive
Volubit Lubricant Industries
11.2021 - 11.2022
Bachelor of Commerce -
Veer Narmad South Gujarat University
Global Business Management
Mohawk College
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