Sari Kondis
North Vancouver,BC
Summary
Experienced administrative professional with over 15 years of executive support. Known for resourcefulness and drive, excelling at meeting professional needs and building relationships. Thrives in fast-paced and dynamic environments, consistently managing high-volume workloads with ease. Dependable and quick-learning team player who effectively communicates and organizes tasks for optimal efficiency.
Overview
23
23
years of professional experience
Work History
Executive Assistant, Admin Team Supervisor, Office Coordinator
JRS Engineering Ltd.
2014.01 - Current
- Provided exceptional executive support for President and CEO of Canadian Operations overseeing two offices; scheduled meetings and appointments to maximize time and efficiency; handled confidential and sensitive information with discretion and tact.
- Provided primary administrative support assisting with meetings, minute taking, presentation preparation, proposal writing, and project support. Effectively prioritized tasks based on the president's requirements while ensuring a high level of professionalism and confidentiality.
- Established myself as a trusted liaison between employees, clients, and vendors by actively resolving issues and cultivating strong relationships.
- Successfully coordinated the completion of special projects, while simultaneously organizing and planning corporate events. Additionally, coordinated learning opportunities and implemented a lunch and learn schedule.
- Tracked and reported time for President's Professional Development requirements, ensuring compliance with submission deadlines and membership renewals.
- Successfully optimized overall performance and productivity of five person Administrative Team by supervising day-to-day activities, offering strong leadership and guidance in fostering continuous improvement.
- Collaborated with management to strategize recruitment, promotion opportunities, and performance reviews; refined office and administrative operations through continuous development and adjustment of policies, processes, and procedures.
- Managed and maintained office facilities, coordinated office maintenance, repairs and supplies as required. Ensured filing procedures for record retention meet regulatory requirements and company policies.
- Vancouver Office Safety Officer; certified Occupational First Aid; responsible for office emergency preparedness and first aid supplies; coordinated with the Joint Health and Safety Committee.
Office & Administrative Assistant
Environmental Consulting & Technology, Inc.
2009.08 - 2013.05
- Greeted incoming visitors, customers and clients professionally, managed the switchboard and provided friendly, knowledgeable assistance.
- Assisted Office Manager in daily operations of a 40 person regional office of a national corporation; developed policy and procedures ensuring smooth operations; managed vendors, office services and equipment.
- Expedited invoice processing, supported billing department in tracking invoices and maintain databases; assisted corporate office with Accounts Receivable and Accounts Payable duties at branch level; ensuring accurate recording of financial transactions.
- Assisted all departments with data entry, research, formatting and document production; identify sales and development opportunities.
- Collaborated with project managers to create and develop marketing materials for proposals and trade shows; create, edit, and assemble proposals and presentations.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow up.
Contract and Client Relations Manager
Energy Services and Products Corporation
2005.08 - 2007.02
- Managed daily operations of small office, overseeing client, subcontractor, and vendor management. Issued contracts, work orders, and purchase orders.
- Managed communication and coordination with project managers, site supervisors, accounting departments, vendors, city and county building departments, and clients.
- Assisted in various administrative tasks for project managers and site supervisors, from creating bid proposals to identifying necessary materials, subcontractors, and vendors.
- Secured commercial construction bids through extensive research of various advertising channels, attended city meetings to obtain and evaluate bid proposals.
- Provided seamless communication and problem-solving until project completion, ensuring total customer satisfaction.
Residential Sales and Marketing Coordinator
FCI Broadband (acquired by Rogers Communications, Inc.)
2001.06 - 2005.07
- Oversaw the coordination of telecom services in 30+ residential developments, ensuring timely processing of installation requests and issuance of work orders; provided exceptional customer and client support.
- Conducted onsite visits to monitor developments, resolve technical and customer service issues, and ensure customer satisfaction.
- Developed materials and provided comprehensive training to (external) sales agents ensuring a thorough understanding of products and services.
- Successfully developed and managed sales and marketing initiatives that helped increase overall customer base 240% over four years.
- Developed procedures and coordinated efforts of different departments to ensure all aspects of programs were synchronized to maximize efficiency and achieve acquisition targets.
- Managed multistage 'win-back' campaigns targeting non-subscribers in competitive developments, consistently achieved 50% increase in customer base.
- Provided productivity reports and forecasting for network deployment and installations.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships; supervised data entry.
Education
Time Management Skills -
UBC Sauder School of Business; Executive Education
Vancouver, BC01.2023
Project Management for Administrative Professionals -
UBC Sauder School of Business; Executive Education
Vancouver, BC01.2014
Intermediate Excel -
University of South Florida; Continuing Education
Tampa, FL01.2010
Adult Education -
Henson College at Dalhousie University
Halifax, NS01.1997
Teaching English as a Second Language -
St. Mary's University
Halifax, NS01.1997
Certificate in Superior Level French -
Université de Paris, La Sorbonne
Paris, France01.1996
Bachelor of Arts in Psychology -
Dalhousie University
Halifax, NS01.1994
Skills
- Executive Support
- Administrative Support
- Executive Schedule Management
- Relationship Building
- Strong Problem Solver
- Meticulous Attention to Detail
- Strategic Planning
- Excellent Communication
- Work Prioritization
- Team Building
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Executive Assistant, Admin Team Supervisor, Office Coordinator
JRS Engineering Ltd.
2014.01 - Current
Office & Administrative Assistant
Environmental Consulting & Technology, Inc.
2009.08 - 2013.05
Contract and Client Relations Manager
Energy Services and Products Corporation
2005.08 - 2007.02
Residential Sales and Marketing Coordinator
FCI Broadband (acquired by Rogers Communications, Inc.)
2001.06 - 2005.07
Time Management Skills -
UBC Sauder School of Business; Executive Education
Project Management for Administrative Professionals -
UBC Sauder School of Business; Executive Education
Intermediate Excel -
University of South Florida; Continuing Education
Adult Education -
Henson College at Dalhousie University
Teaching English as a Second Language -
St. Mary's University
Certificate in Superior Level French -
Université de Paris, La Sorbonne
Bachelor of Arts in Psychology -
Dalhousie University
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