Sari Abi Mershed
Edmonton
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Heart of nature
11.2019 - 08.2025
- Develop and execute strategic plans to drive business growth, increase revenue, and expand market presence
- Oversee all aspects of business operations, including production, sales, marketing, finance, and personnel management
- Implement quality control measures to maintain product standards and meet customer expectations
- Identify target markets and develop marketing strategies to promote brand awareness and drive sales
- Cultivate relationships with wholesale clients, retail partners, and individual customers to expand distribution channels and increase market share
- Implement cost-control measures and monitor expenses to maximize efficiency and minimize waste
- Hire, train and supervise staff, fostering a positive work environment and promoting teamwork and collaboration
- Provide guidance, mentorship, and performance feedback to employees to support their professional development and ensure productivity
Kitchen supervisor
Compass group camp services (CNRL-Suncor-Sincrude-Shell Albian)
09.2011 - 09.2019
- Collaborate with chefs and other team members to plan and develop menus based on customer preferences, seasonal ingredients and dietary restrictions
- Oversee food preparation and production activities to ensure timely and efficient service, while maintaining quality and safety standards
- Recruit, hire, train and supervise kitchen staff, including cooks, prep cooks, and dishwashers, to ensure they adhere to recipes, procedures, and sanitization guidelines
- Monitor inventory levels of food and supplies, conduct regular inventory counts, and place orders to replenish stock as needed, while minimizing waste and controlling cost
- Create employee schedules, assign duties and manage staffing levels to ensure adequate coverage during peak hours while controlling labour costs
- Monitor kitchen expenses, analyse cost variances, and implement cost-saving measures to maximize profitability while maintain quality standards
- Build and maintain relationships with food vendors and suppliers to negotiate pricing, ensure timely delivery of goods and source quality ingredients
- Coordinate with front-of-house staff and communicate effectively with management to ensure smooth service and address and customer concerns or feedback
Executive chef
Riverside family restaurant and lounge
02.2007 - 08.2011
- Develop creative and innovative menus that reflect seasonal ingredients, culinary trends, and customer preferences
- Plan and execute menu tastings, incorporating feedback from management and customers
- Maintain high standards of food presentation and plating, emphasizing both visual appeal and taste
- Delegate tasks effectively, coordinate workflow and maintain a positive and productive work environment
- Ensure compliance with food safety regulations, sanitation standards, and health codes
- Adjust menu pricing as needed based on cost fluctuations and market trends
- Provide ongoing training and mentorship to kitchen staff, fostering skill development and career growth
- Encourage creativity and innovation among team members, empowering them to contribute ideas and solutions
- Interact with customers, gather feedback, and respond to inquiries and concerns in a professional and courteous manner
Education
Baccalaureate Technique - Pastry Diploma
CIS University
01.2004
Baccalaureate Technique - Kitchen chef
Bir Hassan College
01.2003
Skills
- Strong written and verbal communication
- Theoretical and research proficiencies
- Identifying and resolving complex issues
- Effective leadership skills
- Managing and leading multiple projects
- Adapting to changing demands and priorities
- Developing and maintaining strong relationships with customers
- Ensuring high level of satisfaction and loyalty
- Motivating team members
- Proficient in Microsoft Office Suite, including PowerPoint, Excel, Outlook, and SharePoint
Certification
- Journeyman Certificate April 2015
- Construction safety training system March 2011
- WHMIS March 2010
- Alberta Health Services Food Sanitation and Hygiene Dec 2010
- Standard First aid with CPR level C-AED Dec 2010
Community Service
- President of awareness club
- Active member in UNESCO club
- Initiated a fund raising event
Timeline
General Manager
Heart of nature
11.2019 - 08.2025
Kitchen supervisor
Compass group camp services (CNRL-Suncor-Sincrude-Shell Albian)
09.2011 - 09.2019
Executive chef
Riverside family restaurant and lounge
02.2007 - 08.2011
Baccalaureate Technique - Kitchen chef
Bir Hassan College
Baccalaureate Technique - Pastry Diploma
CIS University
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