Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarbroop Singh Dulay

STONEY CREEK,ON

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Car Detailer/Lot Attendant

Nissan
05.2023 - 11.2023
  • Parked and retrieved cars according to customer needs.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.

Packing, Shipping, and Receiving Assembler

Amazon
09.2022 - 02.2023
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Recorded shipment data such as weight and discrepancies using software.
  • Handled day-to-day shipping and receiving overseeing more than number packages per day.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Handled day-to-day shipping and receiving overseeing more than 300 packages per day.

Fulfilment Associate

Walmart Canada Corporation
09.2021 - 06.2022
  • Store standards (buggy collection, customer carryout)
  • Selected and filled orders from stock to fulfill customer requirements.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Proven ability to learn quickly and adapt to new situations.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier Team Lead

Tim Hortons
11.2020 - 09.2021
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Communicated with customers and team members to solve problems.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Prepared sandwiches, soups, salads and beverages using grill, microwave and steam tables to promote fresh and quality products.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Education

Diploma -

Orchard Park Secondary School - Ontario Secondary School
Stoney Creek, ON
06.2022

Skills

  • Problem Resolution
  • Data Entry
  • Cultural Awareness
  • Team Building
  • Verbal Communication
  • Analytical Thinking
  • Organization and Time Management
  • Relationship Building
  • Problem-Solving Abilities
  • Time Management
  • Work Planning and Prioritization
  • Critical thinking
  • Networking abilities
  • Team collaboration
  • Product knowledge

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working

Timeline

Car Detailer/Lot Attendant

Nissan
05.2023 - 11.2023

Packing, Shipping, and Receiving Assembler

Amazon
09.2022 - 02.2023

Fulfilment Associate

Walmart Canada Corporation
09.2021 - 06.2022

Cashier Team Lead

Tim Hortons
11.2020 - 09.2021

Diploma -

Orchard Park Secondary School - Ontario Secondary School

Similar Profiles

CREATE PROFILE
Sarbroop Singh Dulay