Self motivated proficient and knowledgeable, highly organized and detail oriented offering skills in job description with recently completed study in bossiness accounting book keeping. Easily adapting working environment and can thrive fast paced working conditions to facilitate work flow.
Proven track record in enhancing customer satisfaction and loyalty at GILLS SUPERMARKET, adept in cash handling and resolving complaints with empathy. Excelled in fostering supportive environments as a Teacher, demonstrating exceptional communication skills and fluency in English, Punjabi, and Hindi. Renowned for reliability and fostering positive relationships, significantly contributing to team and customer experience.
Overview
18
18
years of professional experience
Work History
Customer Service Cashier
GILLS SUPERMARKET
03.2022 - 11.2023
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Teacher
Sant Lal Ji Model High School
03.2006 - 04.2012
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Diploma in Business Accounting Book Keeping -
Academy of Learning Career College
Winnipeg, MB
06.2024
Master of Arts - PUNJABI
Punjab University
Punjab, INDIA
06.2005
Bachelor in Commerce - Commerce,book Keeping,math
Punjab University
Punjab, INDIA
06.2002
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Excellent communication skill
Listening skills
Patience and understanding
Fluent in english punjabi and hindi
Cash Handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
REFRENCES
Jagjit Gill- Owner of Gill Supermarket- 204-990-7194