Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarbjit Kaur

Scarborough,ON

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Best Tv Parts Plus
09.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Identified and resolved discrepancies and errors in customer accounts.

Customer Service Representative

Best Tv Parts Plus
09.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

High School Diploma -

B.G.S.B.U.S.SEN.SEC.SCHOOL
Punjab, India
03.2021

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Product Knowledge
  • Customer inquiries
  • Reliable and Responsible
  • Cleaning and sanitizing
  • Adaptable and Flexible
  • Order Taking
  • Inventory Stocking

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Customer Service Cashier

Best Tv Parts Plus
09.2023 - Current

Customer Service Representative

Best Tv Parts Plus
09.2023 - Current

High School Diploma -

B.G.S.B.U.S.SEN.SEC.SCHOOL

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Sarbjit Kaur