Sarbjeet Kaur Sidhu
Calgary,AB
Summary
Dynamic leader with a proven track record at Samosa House & Tiffen, excelling in customer relationship management and strategic planning. Enhanced team performance through effective training and development, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in multitasking and complex problem-solving, demonstrating exceptional verbal communication and leadership abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front desk position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Manager
Samosa House & Tiffen
04.2022 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Food Service Worker
Tim Hortons
05.2021 - 03.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Brampton01.2021
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Strategic Planning
Customer Relationship Management (CRM)
Sales Techniques
Customer Service
Multitasking
Problem-solving abilities
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Manager
Samosa House & Tiffen
04.2022 - 09.2024
Food Service Worker
Tim Hortons
05.2021 - 03.2022
High School Diploma -
Canadore College of Applied Arts And Technology
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