Answered customer inquiries regarding available products and services.
Restocked shelves with appropriate items to support availability.
Greeted customers and answered questions, assisting with needs and finding items.
Performed general store maintenance for clean store appearance.
STORE FRONT STAFF MEMBER
TIM HORTONS
02.2023 - 07.2023
Processed cash and credit payments with accurate cash-handling.
Restocked shelves with appropriate items to support availability.
Answered customer inquiries regarding available products and services.
Security Officer
Paragon Security
07.2022 - 12.2022
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to identify potential hazards and mitigate risks.
Responded swiftly to incidents, ensuring proper documentation and reporting procedures were followed.
Collaborated with law enforcement during investigations to enhance security measures.
SALES EXECUTIVE
CUSTOMER SERVICE
06.2021 - 02.2022
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Analyzed past sales data and team performance to develop realistic sales goals.
CALL CENTRE
CUSTOMER SERVICE
09.2019 - 02.2022
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Cross-trained and provided back up for customer service managers.
Call Certer
Zwigato
05.2020 - 06.2021
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Proven ability to learn quickly and adapt to new situations.
Education
EVENT MANAGEMENT IN ARTS - undefined
St. Clair College of Applied Arts And Technology
Windsor, ON
01.2023
BACHELOR OF ARTS (B.A.) - undefined
Punjabi University
Bathinda, PUNJAB
01.2017
Skills
Exceellent Communications Skills With Focus On Team Building And Customer Relations
Mastery Of Microsoft Office Programs(Word,Excel,Powerpoint)