Sarbjeet Kaur
Scarborough,ON
Summary
Dedicated, dynamic and highly motivated person who thrives in delivering compassionate efficient care in a fast-paced environment. Detail-oriented skilled in managing front office functions, including customer service, patient appointments and collections and record management. Seeking to take next career step in health administration. Dedicated to provide high level care to diverse patient populations.
Overview
5
5
years of professional experience
Work History
Senior Drug Safety Associate
Parexel International Services India Private Limit
Chandigarh, India
04.2019 - 04.2024
- Expertise in management of Individual Case Safety Reports (ICSRs) of all case types (spontaneous, clinical studies and solicited programs),
- Initiation/registration of ICSRs into the safety database.
- Conducting duplicate searches prior to registration and identifying potential duplicates.
- Managing duplicate cases appropriately.
- Coding of ICSRs in the safety database, including determining the expectedness of adverse events against various labelling documents (such as Summary of Product Characteristics, Core Data Sheet, Investigator's Brochure etc.), writing case summaries, assessing causalities if required and writing CIOMS comments if required.
- Handling MedDRA coding in accordance with “MedDRA Term Selection: Points to Consider”.
- Expert in handling Reference Safety Information documents, data entry conventions and guidelines, clients’ procedures, and international drug safety regulations.
- Awareness of global regulatory reporting obligations and organizing workload to ensure compliance with internal and regulatory timelines for adverse event reporting.
- Handling market research reconciliations and tracking of multi country projects at global level.
- Interacting with appropriate client personnel to resolve issues related to the processing of ICSRs in accordance with client policies.
- Responding to client contacts in a timely manner.
- Providing trainings and mentoring to new PV associates, when required.
- Expertise in E2B submission of all case types to local Health Authority.
- Managing local PV activities on behalf of various affiliates.
- Expertise in performing follow-up activities to obtain supplementary detailed information relevant for meeting due diligence requirements for follow-up, per project requirement
Pharmacist
Global Medicare
Tripuri Town, Patiala, Punjab, India
04.2023 - 03.2024
- Worked part time and managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Dispensing the prescribed medicinal drugs to customers and guide them on indications, contra-indications, any adverse effects, route and site of administration if any.
- Ensuring proper packaging, distribution and storage of drugs, vaccines, and other pharmaceutical products.
- Checking the prescription for correct dosage issued to the patient according to their age.
- Maintaining the profiles of customers in the database for future purposes if required.
- Checking and maintenance of the stock availability and supplies
Education
M. Pharmacy - Punjabi University
Patiala, Punjab, India05.2018
B. Pharmacy - Punjabi University
Patiala, Punjab, India05.2016
Skills
- Knowledge of medical terminology
- Computer Proficiency
- Microsoft office including MS-Word, MS-Power Point, MS- Excel
- Typing proficiency - 55 to 60 wpm
- Excellent organizational skills
- Ability to multitask
- Critical Thinking
- Customer Service
- Data Management
- Report generation
- Multilingual - English, Punjabi, Hindi
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Pharmacist
Global Medicare
04.2023 - 03.2024
Senior Drug Safety Associate
Parexel International Services India Private Limit
04.2019 - 04.2024
M. Pharmacy - Punjabi University
B. Pharmacy - Punjabi University