Summary
Overview
Work History
Education
Skills
References Available
Languages
Timeline
Generic

Sarb Johal

Surrey,BC

Summary

An extremely dedicated individual with 9+ years of experience in customer service and working in fast-paced environments, seeking an opportunity to work full-time and make the greatest use of skill set and knowledge. Strategic Business Administrator with 9 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.

Overview

12
12
years of professional experience

Work History

Executive Administrator and Accounts Receivable

West Fraser Development Ltd. /AVS Windows Ltd.
03.2017 - Current
  • Reception Duties and office administration Manage customer service communication Payment collection· Managed all transactions with customers accurately and efficiently. · Processed POS transactions, including cash and credit purchases and refunds. Accounts Receivable on Sage 50 / Sage 300 Simply Accounting. Answer Phone calls Manage daily incoming and outgoing mails File documents and schedule product deliveries·

Office Assistant

Physiotherapy Clinic Inc.
01.2014 - 03.2017
  • Customer service answering phone calls dealing with patients, faxing, invoice sending out the statements dealing with ICBC and lawyers advanced use of computer and software, handling cash.

Customer Service/Kitchen Helper

McDonalds's
02.2013 - 01.2014
  • Managed all transactions with customers accurately and efficiently
  • Restocked and organized merchandise in front lanes to drive product sales
  • Mentored new team members on POS system operations and customer service strategies and sales goals
  • Helped customers complete purchases, locate items and join reward programs.

Dispatcher

Canadian Boy's Transportation
01.2012 - 06.2012
  • Dispatching Data Entry Made payments to the suppliers Order Supplies Reception duties and General Office Assistance.

Education

Grade 12 in English -

Queen Elizabeth High School
Surrey, BC
06.2022

Bachelor's degree in arts -

GN College
Punjab, India
03.2007

Skills

  • Effective customer service and cash handling skills in a fast-paced environment
  • Proven team player with good communication skills and work well with others
  • Quick learner, adaptable, able to prioritize workload & thrive in demanding assignments
  • Helpful, patient and courteous when dealing with customers to ensure satisfaction and to build repeat business
  • Self-motivated, enthusiastic, cheerful and have a positive attitude
  • Effective English communication skills in addition to Punjabi & Hindi languages
  • Ability to type 35 WPM
  • Knowledge of MS-Office

References Available

True

Languages

English, Punjabi
Professional Working

Timeline

Executive Administrator and Accounts Receivable

West Fraser Development Ltd. /AVS Windows Ltd.
03.2017 - Current

Office Assistant

Physiotherapy Clinic Inc.
01.2014 - 03.2017

Customer Service/Kitchen Helper

McDonalds's
02.2013 - 01.2014

Dispatcher

Canadian Boy's Transportation
01.2012 - 06.2012

Grade 12 in English -

Queen Elizabeth High School

Bachelor's degree in arts -

GN College

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Sarb Johal