Sarath R
Lewisporte,NL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking forward to a designation wherein there is an exceptional ability to provide leadership, supervision, and staff motivation, as well as to develop and implement proposals and plans that will be maximally utilized per the organization's needs.
Overview
11
11
years of professional experience
Work History
Crew Member
McDonald's
03.2023 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
F&B Manager
CBRE South Asia Pvt. Ltd,
10.2022 - 02.2023
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
Food & Beverage Specialist
Jones Lang LaSalle Property Consultants (I) Pvt Ltd, SAP Labs India Private Limited
01.2021 - 10.2022
- To provide comprehensive facility, contract, and procurement management with a focus on continuous improvement
- To achieve financial and other KPIs established by the Client
- Delivery of services by OLA (Operating Level Agreement)
- Responsible for managing 2 Sites' food & beverage operations, with a primary focus on catering services & event management
- Responsible for monitoring & ensuring multiple vendor quotes, Po, and invoice submissions
- Establish standard procedures and train staff to execute them
- Lead pantry and cafeteria operations management, inventory & order management
- Vendor management including contract renewals and purchase orders
- Oversee vendor management for daily operations
- Forecast budgets, accruals, expense tracker management, invoicing, and payment
- Handle internal ticket system that encompasses majorly operational support
- Grievance management
- Conduct compliance audit for all vendors through third-party vendors
- Coordinating with AMC vendor on regular PM service/breakdown of equipment
- Comply with legal, insurance, health & safety regulations at all times
- Implement a Preventive and Planned Maintenance program to minimize maintenance, repair, and replacement costs together with minimizing risk of equipment failure
- Ensure the team closely aligns operations procedures to ensure service standards are maintained
- Recommend continuous quality improvement practices across the facilities ensuring initiatives in one facility are followed up in the other facilities to maximize the benefits to SAP
- Implement, comply with, and audit all internal management systems, for quality assurance
Facility Executive
SAP Labs India Private Limited,
09.2019 - 12.2020
- Responsible for monitoring & ensuring multiple vendor quotes, Po, and invoice submissions
- Establish standard procedures and train staff to execute them
- Lead pantry and cafeteria operations management, inventory & order management
- Vendor management including contract renewals and purchase orders
- Oversee vendor management for daily operations
- Forecast budgets, accruals, expense tracker management, invoicing, and payment
- Handle the internal ticket system that encompasses majorly operational support
- Grievance management
- Conduct compliance audit for all vendors through third-party vendors
- Coordinating with the AMC vendor on regular PM service/breakdown of equipment
- Comply with legal, insurance, health & safety regulation at all times.
Facility Executive
Jones Lang LaSalle Property Consultants (I) Pvt Ltd
07.2017 - 08.2019
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Served as point of contact for internal and external customers seeking support and information.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Maintained facility grounds, equipment and safety compliance.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw annual budget to handle supply, labor and maintenance needs.
Carnival cruise, Hotel Steward
10.2014 - 11.2016
Housekeeping Associate
Oberoi Hotels & resorts
07.2012 - 09.2014
Education
Bachelor's - hospitality & Administration
Oriental school of hotel management
2012
Skills
- Strategy Planning & Management
- Quality Operation Management
- Budget & Cost optimization
- Food Safety Management
- Employee engagement program
- Employee Health & Safety
- Event Management
- Client Relationship management
- Contract management
- Menu Engineering
- Analytical and problem solver
Timeline
Crew Member
McDonald's
03.2023 - Current
F&B Manager
CBRE South Asia Pvt. Ltd,
10.2022 - 02.2023
Food & Beverage Specialist
Jones Lang LaSalle Property Consultants (I) Pvt Ltd, SAP Labs India Private Limited
01.2021 - 10.2022
Facility Executive
SAP Labs India Private Limited,
09.2019 - 12.2020
Facility Executive
Jones Lang LaSalle Property Consultants (I) Pvt Ltd
07.2017 - 08.2019
Carnival cruise, Hotel Steward
10.2014 - 11.2016
Housekeeping Associate
Oberoi Hotels & resorts
07.2012 - 09.2014
Bachelor's - hospitality & Administration
Oriental school of hotel management
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