Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

SARANYA MOHAN

Mississauga,ON

Summary

Experienced Senior Associate with 12 years in Application Packaging, MSIX, and MECM Software Deployment. Skilled in Powershell Scripting and Microsoft Intune, adept at handling end-to-end application processes, from requirement gathering to production rollout. Proficient in various packaging tools and scripting languages, with a strong track record of successful production deployments. Well-versed in troubleshooting technical issues and providing timely resolutions. Proven ability to create MSIX packages and automate deployment processes, demonstrating expertise in handling change requests and incident tickets. Adept at collaborating with cross-functional teams and providing training to junior members. Eager to bring extensive skills and knowledge to excel as an Application Packager.

Overview

11
11
years of professional experience

Work History

Senior Associate

Cognizant Technologies
12.2019 - 04.2024
  • Have extensive experience on conversion of legacy Package to MSIX, incorporated PSF Methods for handling File Redirection, Permission for Folder, created URL packages, Created MSIX packages with desktop shortcuts
  • Worked in various applications From end to end process from the requirement gathering through the steps such as packaging activity, testing, Import into MECM, UAT to the Production roll-out
  • Created powershell automation script to uninstall the unwanted application regardless of its version for Mass Deployment
  • Worked in Application model, Package model, Creating collections, creating global conditions, CM pivot to query the software in the collections, creating queries to get the install applications list
  • Handled the Production Deployments in single hand successfully
  • Worked in Service Now ticketing tool on change request and attending the CAB calls for the approval of change, Task for the Package assignments and Incident Tickets handling for troubleshoot production issues as a non-packaging activity
  • Analyzed the various technical problems and provided timely resolution of issues
  • Created packages for Intune devices and deploy in in the intune portal.

IT Analyst

TATA Consultancy Services
08.2015 - 12.2019
  • Created MSI packages using Install shield
  • Acted as a Quality Analyst for MSI & app-v5.0 packages
  • Co-ordinated with deployment team to discuss on deployment issues, UAT issues trouble shooting if users faced any
  • Involved in Pre & post production deployment activities such as pilot testing
  • Moving the application to PROD environment in SCCM and deployed to the required collections
  • Sent project performance reports by weekly and monthly to senior management
  • Used Powershell script for the Unisntall and install of the packages
  • Created Applications in SCCM 2012 R2,created user or device Collections for the deployment of Applications through SCCM and Testing the package Software Center
  • Provided support to users on installation issues through software center by checking log files and identified the installation issues and quickly provided the fix
  • Given Training on Application packaging for Junior Team Members
  • Worked in MAC Packaging
  • Handling JAMF Composer for handling the package and Shell Scripting
  • Worked in HPCA Deployment Tool Imported the Packages into Development and then Moved to UAT and PROD Servers.

Project Engineer

Wipro Technologies
12.2012 - 08.2015
  • Initial Source validation and validating the complexity of Application
  • Applied Client proposed Packaging standards like Inventory key, standard properties and naming convention
  • Troubleshooted the MSI installation using tools like Picture Taker InstallRite, Process monitor, Beyond Compare, Orca
  • Packages were created incorporating customizations
  • The installation of the applications were done using standard VB/Batch scripts.
  • VB Scripts were developed and custom actions were created for the requirement
  • Packaged Driver Application using DPInst.exe
  • Created Shims and Layers to mitigate compatibility issues
  • (Using ACT)
  • Daily reporting on the status of each request
  • Communicated with Client contacts, Client vendors, and Client end-users.
  • Worked with the Application Owner to resolve the technical issues
  • Worked in the Win XP to Windows 7 OS Migration Project using Altiris deployment Tool.

Education

Bachelor of Engineering -

RVS College of Engineering And Technology
Dindigul, Tamil Nadu,India
05.2012

HSC -

Annamalaiar Mills' Girls Higher Secondary School
Dindigul, Tamil Nadu,India
04.2008

SSLC -

Annamalaiar Mills Girls Higher Secondary School
Dindigul, Tamil Nadu, India
03.2006

Skills

  • Application Packaging
  • MECM Software Deployment
  • MSIX
  • Powershell Scripting
  • Microsoft Intune
  • Appv 50
  • MAC Packaging

Personal Information

Name                    : Saranya Mohan

Date of Birth         : 05-OCT-1990

Nationality             : Indian

Location                 : Chennai , India

Launguages           : Tamil, English

Current Residency : Ontario , Canada

Mobile                      :  +91 - 7358601796 (Whatsapp)

                                      +1 - 4379870291 

                           


Timeline

Senior Associate

Cognizant Technologies
12.2019 - 04.2024

IT Analyst

TATA Consultancy Services
08.2015 - 12.2019

Project Engineer

Wipro Technologies
12.2012 - 08.2015

Bachelor of Engineering -

RVS College of Engineering And Technology

HSC -

Annamalaiar Mills' Girls Higher Secondary School

SSLC -

Annamalaiar Mills Girls Higher Secondary School
SARANYA MOHAN