Saralie Hitesman
Edmonton,AB
Overview
8
8
years of professional experience
Work History
Security Officer
Cypher Security
05.2008 - 05.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Warehouse Worker
Zep
03.2008 - 04.2008
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
Landscape Worker
Reliable Landscape Maintenance
08.2006 - 06.2007
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Maintained grounds by trimming, weeding, and general clean-up.
Shift Manager
McDonald's
03.2001 - 07.2006
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Cultivated professional working relationships with peers and supervisors.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Skills
- Staff Management
- CCTV Monitoring
- Document Management
- Electronic surveillance
- Stationary surveillance
- Emergency Management
- Complex Problem-Solving
- Detail Oriented
- Superior customer service
- Relationship building and management
Timeline
Security Officer
Cypher Security
05.2008 - 05.2009
Warehouse Worker
Zep
03.2008 - 04.2008
Landscape Worker
Reliable Landscape Maintenance
08.2006 - 06.2007
Shift Manager
McDonald's
03.2001 - 07.2006