Sarajane Martin
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Medical Office Assistant role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's Fast Food
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Housekeeper
SAIT Cleaner
05.2024 - Current
- Provided client with top-notch cleaning services
- Making sure all the hot spot is cleaned and organize
- Safety handled hazardous materials.
- Worked with other cleaners and team leaders in a positive way.
- Manage day to day cleaning of 25 rooms in a busy school, delivering client requests, and cleaning and sanitizing all the washrooms
Practicum
Silverado Medical Clinic
02.2024 - 03.2024
- Arriving the patients
- Scheduling and confirming appointments with patients
- Data entry
- Ingoing and Outgoing calls
- Cleaning and sanitizing rooms
- Costumer Service
- Faxing, Scanning and filling documents
On The Job Training
LTO
10.2012 - 03.2013
- Filling the documents and doing some typing in excel and Microsoft word
- Assisting customers with their exams and renewals of license
- Explaining to the clients on what document do they need to bring and how much the fee.
Education
Medical Office Assistant and Unit Clerk -
ERP College
Calgary, AB04.2024
Computer Programming -
ACLC Ama Computer College
03.2013
Skills
- Familiarity with Computer Software
- Customer engagement
- Time management
- Cash handling
- Team player
- Ability to Multitask
- Attention to details
- Work under pressure
- Customer service
- Clear communication
Certification
- Basic Life Support Certification (BLS)
Timeline
Crew Member
Wendy's Fast Food
07.2024 - Current
Housekeeper
SAIT Cleaner
05.2024 - Current
Practicum
Silverado Medical Clinic
02.2024 - 03.2024
On The Job Training
LTO
10.2012 - 03.2013
Computer Programming -
ACLC Ama Computer College
Medical Office Assistant and Unit Clerk -
ERP College
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