Sara McCallum
Toronto,ON
Summary
A passionate writer and proofreader with an Honours Bachelor of Creative Writing & Publishing. Looking to grow with a company on the leading edge of publishing to produce and distribute exceptional books. With excellent spelling and grammar skills and a critical eye for detail, consistency, and high quality, Able to work quickly and effectively on multiple projects to meet key deadlines.
Overview
7
7
years of professional experience
Work History
GUEST SERVICES MANAGER
Motel Tyrol
09.2022 - Current
- Proofread promotional materials
- Input reservations over phone or via email and respond promptly to guest requests including providing information on local amenities and services
- Maintain accurate inventory of rooms, reservations, and room assignments.
TEAM MEMBER
Innovation Accelerator, Sheridan College
10.2020 - 12.2020
- Designed forum-based website and mobile app to highlight and improve post-secondary student experience in evolving digital landscape
- Attended weekly virtual meetings as a team in collaboration with Sheridan Student Union
- Analyzed secondary research to propose, design, and present a digital prototype created with Adobe XD
BARISTA / BARISTA TRAINER
Starbucks Coffee Company
06.2017 - 08.2022
- Met store operating policies per company standards, including providing quality beverages and food products, cash handling, safety and security
- Built connections with customers, including discovering and responding to customer needs through clear and pleasant communication
- Performed many different tasks within a fast-paced environment, including restocking and sanitizing cafe, condiment stand, bar counter, restrooms, and back of house.
Education
Bachelor of Arts - Honours Bachelor of Creative Writing & Publishing
Sheridan College
Mississauga, ON05.2021
Skills
- Spelling and grammar
- Professional writing
- Attention to detail
- Communication
- Adobe InDesign
- Microsoft Word
Timeline
GUEST SERVICES MANAGER
Motel Tyrol
09.2022 - Current
TEAM MEMBER
Innovation Accelerator, Sheridan College
10.2020 - 12.2020
BARISTA / BARISTA TRAINER
Starbucks Coffee Company
06.2017 - 08.2022
Bachelor of Arts - Honours Bachelor of Creative Writing & Publishing
Sheridan College
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