Management ConsultantEsl teaching English class Business AssociateHigher paid Government jobs
Work Type
Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work
Minimum Desired Compensation
$35/hr
Important To Me
Flexible work hoursCompany CultureCareer advancementPersonal development programsHealthcare benefitsPaid time off
4
Languages
25
Years of experience
Results-driven operations manager with expertise in staff training, customer service, and sales negotiation. Committed to enhancing team performance and delivering high-quality service.
Work History
Owner/Operator
3 Years 8 Months
Canada Glass Doors Ltd | 01.2023 - Current
Managed daily operations, ensuring efficient workflow and timely project completion.
Supervised installation processes, maintaining high standards of quality and safety compliance.
Trained and mentored staff, fostering a collaborative team environment and enhancing skills.
Developed strategic relationships with suppliers, optimizing procurement processes for materials.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Manager
14 Years 3 Months
Pizza Nova | 10.2008 - 01.2023
Oversaw daily operations to ensure efficient service and product quality.
Trained and mentored staff on operational procedures and customer service techniques.
Implemented inventory management systems to optimize stock levels and reduce waste.
Streamlined workflow processes, enhancing productivity across all restaurant functions.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Improved safety procedures to create safe working conditions for workers.
Sales Manager
5 Years 8 Months
Khursan | 02.2003 - 10.2008
Led sales team to exceed quarterly targets through strategic planning and execution.
Developed and implemented training programs to enhance team performance and product knowledge.
Analyzed market trends to identify new opportunities for revenue growth and customer engagement.
Established strong relationships with key clients, fostering loyalty and repeat business.
Education
GED
St.charles Adult School | Hamilton, ON | 01-2012
Computer Detail
Uk Institute of Computer | Pakistan
High School Diploma
Istiqlal | Kabul Afg | 10-2007
Graduation Dean's List,
top Class
Honour Roll,
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Sales negotiation
Staff training and development
Personnel management
Inventory management
Strategic planning
Payroll processing
Vendor negotiation
Strong work ethic
Decision-making
Dependable and reliable
Customer service
Schedule management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.