Saraih Castro

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Assisted patients with basic care and provided excellent service.
• Collected information and notes during consultations to aid Physician in treating patient’s needs.
• Relayed messages from patients to physician about concerns, conditions updates or refill requests to facilitate treatment.
• Organized charts, documents and supplies to maintain team productivity.
• Documented notes on patient visits.
• Assisted during medical and cosmetic procedures.
• Scheduled appointments via phone, email and in person.
• Successfully managed information using MDware software, including sign-in, patients records, orders, and billing with 100% accuracy.
• Answered the phone, took messages, and directed incoming calls to the correct individual.
• Balanced daily deposits and completed credit card processing.
• Maintain cleanliness of the lobby and front office area.
• Performed body treatments such as, laser hair removal, IPL, and Micro needling RF.

• Performed a wide range of esthetic procedures including, facials, chemical peels, microdermabrasion, and laser treatments for diverse clientele.
• Educated clients on proper skincare routines and recommended suitable products for their skin type.
• Collaborated with a team of estheticians to provide comprehensive skincare solutions and maintain a high standard of care.
• Delivered exceptional customer service by ensuring a comfortable and relaxing experience.

• Constructed with Excel spreadsheets, created daily reports as well as weekly reports reflecting total numbers and volume of trucks as well as profits made to prep for Invoicing.
• Developed organization and filing skills.
• Maintained utmost discretion when dealing with sensitive topics.
• Communicated closely with the Director of Operations regarding needs, concerns, changes and/or issues with drivers on the road and in the office.
• Managed hundreds of documents and receipts by organizing forms, scanning onto Dext, and preparing correspondences and creating reports to send to the company Accountant.

Completed bi-annual assessment of children’s development.

• Kept accident reports.
• Tracked and completed daily charts and reports for thechildren.
• Maintained a positive and a collaborative attitude.
• Brought a personal creative touch to the classroom, including decorating, teaching Spanish to the children, and connecting with the parents and staff.

• Assisted customers.
• Delivered and customized solutions to satisfy clients’ needs.
• Uphold a high standard of cleanliness and organization in work area.
• Took orders via phone and in person.
• Established and distinguished the pricing of our products and services.