Sarai Luna
Chula Vista,CA
Summary
HR professional with strong background in managing HR functions and driving organizational success. Proven track record in recruitment, employee relations, and policy implementation. Known for fostering collaborative environments and delivering results through adaptable strategies. Key skills include conflict resolution and team building.
Overview
14
14
years of professional experience
Work History
Human Resources Supervisor
Imperial Valley Respite, INC.
03.2022 - 03.2025
- Developed strategic HR initiatives aligned with company goals for improved overall performance levels.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Implemented performance management systems to improve employee productivity and job satisfaction.
- Assisted in creating diversity-focused hiring strategy to promote an inclusive workplace culture.
- Facilitated open communication channels between employees and management, promoting a positive work environment.
- Managed caseloads.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Supported organizational growth by actively participating in the recruitment and selection of top talent.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits, and other details.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Prepared new hire letters, employee contracts, and corporate policies.
- Organized company-wide events designed to boost employee morale.
- Provided support during organizational change periods, ensuring clear communication of expectations and facilitating smooth transitions for affected employees.
- Developed custom reports to address specific business needs and support decision-making processes.
Human Resources Assistant
Emerald Textiles
10.2021 - 02.2022
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Helped employees register for benefits programs using online portals.
Ramp Agent
FedEx Express
02.2020 - 10.2021
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
Human Resources Assistant
Core Civic
02.2015 - 09.2016
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
- Supported payroll processing, ensuring accurate and timely salary distribution.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Tracked various statistics and kept detailed records to support human resources department.
- Coordinated employee relocation processes.
Material Administrator
CP Manufacturing
09.2014 - 01.2015
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Administrative Assistant
Baja Exporting
03.2014 - 08.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Human Resources Assistant
Jensen Meat Co
10.2012 - 04.2013
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Helped employees register for benefits programs using online portals.
Office Coordinator
Camelbak
02.2011 - 10.2012
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Coordinated company events, fostering team building and boosting overall morale.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
- Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
- Monitored front areas so that questions could be promptly addressed.
Education
High School Diploma -
San Ysidro High School
San Diego06-2006
Skills
- Bilingual Communication in English and Spanish
- Data Documentation and Reporting
- Payroll Operations
- HR policies implementation
- Versatile Problem Solving
- Team building and leadership
- Commitment to Continuous Learning
- Diversity and inclusion
- Project planning
- Recruitment
Timeline
Human Resources Supervisor
Imperial Valley Respite, INC.
03.2022 - 03.2025
Human Resources Assistant
Emerald Textiles
10.2021 - 02.2022
Ramp Agent
FedEx Express
02.2020 - 10.2021
Human Resources Assistant
Core Civic
02.2015 - 09.2016
Material Administrator
CP Manufacturing
09.2014 - 01.2015
Administrative Assistant
Baja Exporting
03.2014 - 08.2014
Human Resources Assistant
Jensen Meat Co
10.2012 - 04.2013
Office Coordinator
Camelbak
02.2011 - 10.2012
High School Diploma -
San Ysidro High School