Sarah Sunghee Kim
Thornhill,ON
Summary
Dynamic professional with extensive experience in customer service and food management, notably at JR Pub. Proven ability to enhance customer satisfaction through effective communication and efficient order processing. Skilled in POS operation and cash handling, consistently delivering results in fast-paced environments while maintaining high standards of service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Cedar Varieties
Toronto, Ontario
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
Server
VMV bar&grill
09.2025 - 11.2025
- Provided exceptional customer service in high-paced bar and grill setting.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Processed cash transactions accurately to ensure smooth payment experiences.
- Assisted guests with menu selections and food pairings to elevate dining experience.
Server & Bartender
JR Pub
Seoul, Korea
07.2022 - 12.2024
- Worked as a server and occasionally as a bartender
- Assisted foreign customers with communication skills in a lively pub setting
Server
Rose & Crown
Seoul, Korea
04.2020 - 02.2021
- Provided friendly service in a casual pub environment
- Assisted international customers and handled food & drink orders
Server
Ichiban Sushi
Toronto, Canada
12.2016 - 09.2017
- Served customers in a busy downtown Japanese restaurant
- Took orders, delivered food, and maintained a clean & organized dining area
English Instructor
Chungdam April English institute
Seoul, Korea
02.2020 - 02.2025
- Implemented assessment strategies to evaluate student understanding.
Education
Bachelor of Arts (B.A.) - fashion design & industry
Han-sung University
Seoul, Korea01.2009
Some College (No Degree) - Graphic design
Seneca College
Toronto, CanadaSkills
- Smart Serve Ontario certification
- Customer service and relations
- Food and beverage management
- Order processing and taking
- POS operation
- Bartending and drink preparation
- Cash handling and payment processing
- Communication skills
- Time management
- Multitasking
Certification
- Smart Serve Ontario certification
Languages
English
Full Professional
Korean
Native/ Bilingual
Timeline
Server
VMV bar&grill
09.2025 - 11.2025
Cashier
Cedar Varieties
08.2025 - Current
Server & Bartender
JR Pub
07.2022 - 12.2024
Server
Rose & Crown
04.2020 - 02.2021
English Instructor
Chungdam April English institute
02.2020 - 02.2025
Server
Ichiban Sushi
12.2016 - 09.2017
Bachelor of Arts (B.A.) - fashion design & industry
Han-sung University
Some College (No Degree) - Graphic design
Seneca College