Sarah Mae O'Connor
Toronto,ON
Summary
Dynamic and organized professional with experience at Ticketsave Legal Services, excelling in recordkeeping and appointment scheduling. Proven ability to enhance operational efficiency through problem-solving and effective communication. Successfully supported engaging events at Church on the Queensway, demonstrating strong multitasking and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
Volunteer
Church on the Queensway
10.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Babysitter
Happy Hearts Babysitting
12.2023 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
Law Sectretary
Ticketsave Legal Services
02.2022 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Answered phone system and greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Identified and recommended changes to existing processes to improve accuracy and efficiency service.
- Completed forms, reports, and records to quickly handle all documentation for human resources.
Education
High School -
Richview Collegiate Institute
Etobicoke, ON06-2027
Skills
- Recordkeeping
- Problem-solving
- Multitasking and organization
- Public speaking
- Social media management
- Event planning
- Organized and efficient
- Conflict resolution
- Phone reception
- Appointment scheduling
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Volunteer
Church on the Queensway
10.2024 - Current
Babysitter
Happy Hearts Babysitting
12.2023 - Current
Law Sectretary
Ticketsave Legal Services
02.2022 - Current
High School -
Richview Collegiate Institute
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