SARAH JANE DE LOS REYES
San Diego
Summary
Empathetic and patient centered caregiver, committed to delivering compassionate care to patients during vulnerable moments. Skilled in assisting with daily living activities, monitoring patient needs, and providing emotional support while maintaining professionalism, dignity, and confidentiality.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
Sharp Memorial Hospital
San Diego, CA
12.2024 - 03.2026
- Provided direct patient care, assisting with activities of daily living including bathing, dressing, grooming, and feeding.
- Monitored and recorded vital signs, reporting changes in patient condition to nursing staff.
- Assisted patients with mobility, transfers, and repositioning to promote comfort and prevent injury.
- Maintained strict HIPAA compliance, ensuring patient privacy and confidentiality at all times.
- Followed infection control protocols and proper PPE procedures to maintain a safe care environment.
- Documented patient care accurately in electronic health records and communicated updates to the healthcare team.
Caregiver
All Things Hospice
San Marcos, CA
06.2025 - 01.2026
- Delivered compassionate hospice care focused on comfort and dignity during end of life care.
- Assisted with ADLs, positioning, and personal care to maintain patient comfort.
- Provided feeding assistance and prepared simple meals based on patient dietary needs.
- Monitored pain levels and condition changes, reporting updates to the hospice nurse.
- Maintained HIPAA compliance and accurate care documentation while supporting patients and families.
Caregiver
Mt Premiere at Home care
05.2024
- Provide personal care services such as feeding, bathing, dressing, and hygiene support.
- Assist with transportation for medical appointments and healthcare services.
- Manage household tasks including meal preparation, laundry, and errands.
Claims Support Representative
ICW Group
03.2022 - 05.2024
- Prepared and distributed claims notices to claimants, law offices, and medical facilities.
- Handled inquiries and directed calls to appropriate departments for timely resolution.
- Assisted claimants, providers, and clients with claims-related issues.
- Reviewed medical bills for accuracy and assigned them to the appropriate claims.
- Processed payments for various bills such as medical, translation, and transportation services.
- Provided backup support to the claims support team and verified policyholder details.
Pharmacy Benefit Manager
MedImpact
10.2021 - 02.2022
- Assisted patients in understanding their prescription benefits and finding affordable medication options.
- Answered calls regarding Medicare Part D, prior authorizations, and co-pays.
- Supported insurance companies, pharmacies, and physicians with pharmacy-related inquiries.
Specialty Pharmacy Patient Care Coordinator
United Healthcare
12.2018 - 03.2020
- Provided personalized care, coordinating prescription refills and managing new medication requests.
- Resolved billing and communication issues to ensure smooth patient care.
- Maintained patient profiles and updated documentation in compliance with HIPAA standards.
Education
High school Diploma -
Mira Mesa High School
06.2015
Skills
- Patient Care & Coordination
- HIPAA Compliance
- Respectful and compassionate
- Medical Billing & Insurance Verification
- Data Entry & Fast Learning
- Fluent in English & American Sign Language (ASL)
- Typing Speed: 65 WPM, 10-Key Proficient
- Strong Verbal & Written Communication
- Office & Administrative Skills
- Professional Phone Etiquette
Timeline
Caregiver
All Things Hospice
06.2025 - 01.2026
Nursing Assistant
Sharp Memorial Hospital
12.2024 - 03.2026
Caregiver
Mt Premiere at Home care
05.2024
Claims Support Representative
ICW Group
03.2022 - 05.2024
Pharmacy Benefit Manager
MedImpact
10.2021 - 02.2022
Specialty Pharmacy Patient Care Coordinator
United Healthcare
12.2018 - 03.2020
High school Diploma -
Mira Mesa High School